Extended Stay America - San Jose - Santa Clara Guest Reviews
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|0.6 miles from Alviso centre|
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Ibrahim Tue, 18 June 2019
paid 200 bucks just to...
Liked: No breakfast provided
Disliked: there was no daily house keeping
Mark Sun, 16 June 2019
Liked: Checking in the rates where different for the same room booked, desk clerk said one room was a handicap room. But I didn?t book a handicap room.
Disliked: Accommodations where meager. Room was minimal. Cleanliness was not good. I would not stay here again if given a choice
Not Mon, 10 June 2019
Disliked: For the price per night the hotel had bad odor in the hallway going to my room. Walls were patched with different color or texture paint and just overall appearance in hallway poor. Rooms were barely clean. HOWEVER, all the towels were stained and clearly had been soiled many times. They were difficult to use and I tried to use only one that looked the cleaner than the rest. There was hair in the smaller hand towels. Just overall run down feel. No hotel store onsite for water. The vending machines had no change machine. The manager and staff were not helpful regarding questions about places to eat and options to get food to the hotel other than signing up for diner dash, not helpful regarding any other options or location help. They asked to make the stay like it was home, but actually that was just a standard statement as their actions and the hotel overall had absolutely no feeling of being at home. I rarely leave comments... this was just a poor experience and thought hotel was fairly expensive per night to be as poor as it was.
Katie Mon, 10 June 2019
Won't stay here again.
Liked: Not much to like other than the price.
Disliked: My air conditioning didn't work. I was on the first floor and the window wouldn't close all the way and without bars on the windows, I didn't feel particularly safe - my window faced right at the parking lot, so I couldn't even keep the drapes open or I'd have no privacy. No hair dryer in the room, but at least had one at the front desk. Regular wifi was so slow I had to pay to upgrade. When I checked out, staff couldn't figure out how to print my receipt, which is necessary for a business traveler.
Wendy Mon, 10 June 2019
Firas Fri, 7 June 2019
Liked: Nothing at all
Disliked: Not clean No daily service for roomsTv and room furniture is too oldVery noisy due to train passing near by
A Sun, 2 June 2019
Liked: Staff were helpful . . . Sunil and Uttam.
Lovisa Wed, 29 May 2019
Convenient, clean and it had...
Liked: The coffee and muffins
Karen Tue, 28 May 2019
Gilbert Mon, 27 May 2019