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Extended Stay America - San Jose - Santa Clara eef
Extended Stay America - San Jose - Santa Clara, 2131 Gold Street, Alviso, CA | Area: Santa Clara
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (139 Ratings)
0.6 miles from Alviso centre
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Hotel Description
Spacious kitchen suites free parking and downtown Santa Clara five miles away extend a hand of hospitality to our guests at the non-smoking Extended Stay America - San Jose - Santa Clara. The three-floor Extended Stay America has 101 non-smoking suites all with kitchens with full refrigerators two-burner stovetops microwaves coffee/tea makers toasters cookware and tableware. Suites also feature sitting areas work desks expanded cable TV and free Wi-Fi. The hotel also offers weekly housekeeping and a free grab-and-go breakfast that includes a variety of breakfast bars and muffins hot cereal coffee and tea. Parking is free and the hotel welcomes pets for a fee. Extended Stay America is off Highway 237 five miles north of downtown Santa Clara and eight miles north of downtown San Jose and its attractions like HP Pavilion. The Winchester Mystery House is eight miles south. If you're driving from Norman Y. Mineta International Airport the hotel is six miles northeast.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Air Conditioning
` 24-Hour Front Desk
` Kitchenette
` Internet services
` Fax/photocopying
` telephone
` alarm clock
` Accessible facilities
` Accessible room
` AM/FM radio
` Baggage Storage
` Cable/Satellite TV
` Complimentary breakfast
` Complimentary coffee in lobby
` Complimentary continental breakfast
` Desk with electrical outlet
` Early check-in
` Efolio available to company
` Free credit card access calls
` Free local calls
` Free toll free calls
` Front desk
` Handicap rooms
` Heated guest rooms
` Individual Efolio available
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Private bath or shower
` Remote control television
` Safe
` Security
` TV
` Voice mail
` Free High Speed Internet
` Iron Board
` Free Internet

Extended Stay America - San Jose - Santa Clara Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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2.3

Disappointing - 2.3 out of 5

Ibrahim Tue, 18 June 2019

paid 200 bucks just to...

Liked: No breakfast provided
Disliked: there was no daily house keeping

2.7

Fair - 2.7 out of 5

Mark Sun, 16 June 2019

Passable

Liked: Checking in the rates where different for the same room booked, desk clerk said one room was a handicap room. But I didn?t book a handicap room.
Disliked: Accommodations where meager. Room was minimal. Cleanliness was not good. I would not stay here again if given a choice

1.7

Poor - 1.6 out of 5

Not Mon, 10 June 2019

Terrible

Liked: Location
Disliked: For the price per night the hotel had bad odor in the hallway going to my room. Walls were patched with different color or texture paint and just overall appearance in hallway poor. Rooms were barely clean. HOWEVER, all the towels were stained and clearly had been soiled many times. They were difficult to use and I tried to use only one that looked the cleaner than the rest. There was hair in the smaller hand towels. Just overall run down feel. No hotel store onsite for water. The vending machines had no change machine. The manager and staff were not helpful regarding questions about places to eat and options to get food to the hotel other than signing up for diner dash, not helpful regarding any other options or location help. They asked to make the stay like it was home, but actually that was just a standard statement as their actions and the hotel overall had absolutely no feeling of being at home. I rarely leave comments... this was just a poor experience and thought hotel was fairly expensive per night to be as poor as it was.

1.9

Poor - 1.9 out of 5

Katie Mon, 10 June 2019

Won't stay here again.

Liked: Not much to like other than the price.
Disliked: My air conditioning didn't work. I was on the first floor and the window wouldn't close all the way and without bars on the windows, I didn't feel particularly safe - my window faced right at the parking lot, so I couldn't even keep the drapes open or I'd have no privacy. No hair dryer in the room, but at least had one at the front desk. Regular wifi was so slow I had to pay to upgrade. When I checked out, staff couldn't figure out how to print my receipt, which is necessary for a business traveler.

5

Exceptional - 5 out of 5

Wendy Mon, 10 June 2019

Exceptional

1.7

Poor - 1.6 out of 5

Firas Fri, 7 June 2019

Poor

Liked: Nothing at all
Disliked: Not clean No daily service for roomsTv and room furniture is too oldVery noisy due to train passing near by

5

Exceptional - 5 out of 5

A Sun, 2 June 2019

Exceptional

Liked: Staff were helpful . . . Sunil and Uttam.

5

Exceptional - 5 out of 5

Lovisa Wed, 29 May 2019

Convenient, clean and it had...

Liked: The coffee and muffins
Disliked: Nothing

5

Exceptional - 5 out of 5

Karen Tue, 28 May 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Gilbert Mon, 27 May 2019

Exceptional

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Extended Stay America - San Jose - Santa Clara 2131 Gold Street, Alviso, CA