Extended Stay America -Raleigh -North -Wake Forest Road Guest Reviews
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|4.1 miles from Raleigh centre|
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Mr. Sun, 12 January 2020
Unprofessional assistant General manager
Liked: Comfortable bed good television and good stations nice area
Disliked: Did not like the way assistant manager Tray Warren Did not handle Rome problem at all and very unprofessional seem to have an attitude about situation and every time I told him what the problem was he gave me his opinion of what was on the commode Seat. The seat was very old and dinge and dirty with red substance on the seat and under the seat looked like some type of blood menstrual cycle or whatever He said it probably wasn't blood probly something else then I told him there was no shower head in the Rome he said he would go in check but P thinks that I am incorrect I told him I'm the one that was forced to stay in the Room after reporting the issues to the night manager I axed if she could come take a look she could not leave front desk due to the rules no 1 else was there to cover told me to talk to manager in the morning The shower head was missing the assistant general manager Trey Warren said it was OK the water still worked so I guess he was insinuating It's OK to take a shower under a open pipe when a shower head should be there I would love to be we funded my money or a free night's stay which ever is best but Mr. Warren did not handle situation at all he said it was nothing he could do until speaking to his general manager which would be Monday why do you have lead title if you cannot make decisions on the fly thank you very much needs a new general manager one that doesn't mind fixing problems when they occur that putting them off
Monique Thu, 9 January 2020
It was perfect
Liked: The room was good and nice and clean and comfortable and the employees was nice and friendly
Disliked: It was good
Marquaita Fri, 3 January 2020
Anonymous Thu, 2 January 2020
Disliked: Cabinet broken, three light bulbs out
Dj Mon, 30 December 2019
This place is a dump....
Disliked: My name is DJ. I was booked to be a guest at Extended Stay 3531 Wake Forest road Raleigh NC, 27609 Dec 26-Dec 29. Upon arrival, I was greeted with trash strewn on premises and the strong stench of urine everywhere. Not great signs but I remained optimistic that my actual sleeping quarters wouldn't be a reflection of the exterior. I was unpleasantly surprised upon entering my room. The first thing I noticed was the pungent odor emitting throughout the room. So pervasive that it seeped into my clothing. An immediate signifier that my room wasn't as sanitary as I'd prefer. Next, there was some sticky substance on the dresser right beneath the TV. Couldn't miss it. A quick spin around the room and I found live, crawling insects on the heater/ AC unit. Unacceptable. Stains on the couch, unclean floors. Hairs and other things in the toilet. I'm am completely and utterly dissatisfied. Had I known my booking experience would've been as such, I would've never spent my money to stay there. I would like to respectfully request a refund in full. It says 2.5. That's their rating. My score is O.
Terrance Mon, 30 December 2019
Stephanie Wed, 25 December 2019
Liked: Checking out.
Disliked: This ESA is a motel style. Not a fan of that at all, especially when it sounded like someone wAs having a smokers coughing fit outside my door. This place could use a serious upgrade.
Anonymous Fri, 20 December 2019
Bd Mon, 16 December 2019
Jessica Sun, 15 December 2019