Extended Stay America Suites - Phoenix - Midtown

We did not stay at the extended star deluxe in the end. The hotel was filthy, room and entire hotel smelled like smoke. Front desk man was very rude. We ended up walking across the street to the radisson.

Liked: Nothing

Bad

Bad

Bad

Very poor

I was overall disappointed by...

Liked: One or two of the staff Erica at the front desk was a super cool and helpful
Disliked: The property was literally falling apart, the first three nights I stayed there were no tv at all. Throughout the remaining days I had rooms with no towels the phone was broken the air didn’t work, there were days they o lot had one house keeper show up. One day they booked me into a room that was occupied. And the last night of my stay I was severely bitten by bed bugs. And when I mentioned it to the front desk I was Dnr with no real reason. Ironically!the property is in a nice location, but they have let the hotel be taken over by rift raft. Drug user approaching guests for money, sleeping on the properties lawn, and lack of adequate staff to manage the property needs.

Passable

Liked: Staff was really nice and it was close to everything I wanted to see and go to
Disliked: Location is terrible. Alot of homeless, drug addicts and crazy people. Alot of kids running down the hall banging on peoples doors. Im a lil disappointed bcuz I stayed here last year around this time and it was not like this at was a few but not this bad so many abandoned buildings now I'm shocked

Very good

Bad

Good