We did not stay at the extended star deluxe in the end. The hotel was filthy, room and entire hotel smelled like smoke. Front desk man was very rude. We ended up walking across the street to the radisson.

Liked: Nothing

It was ok Probably would...

Liked: Rooms were very clean
Disliked: The pull out bed did not have sheets or blankets on it that was stained. The king size bed had a big blanket that was as thick as the sheet. No way to call down to the front office to get more blankets had to go down there and get them from the front desk. They were not even folded on she handed them to me.

What ever is good

Liked: Wonderful staff. Helpful always asking is things correct do we need anything..housekeeping was fine also
Disliked: Noisy neighbors

Poor

Liked: staff was helpful - price was marginally ok for condition of property
Disliked: room was designed for disabled people and that put it on 1st floor (there were noisy (heavy pacing across floor) neighbors upstairs - bath tub had peeled bottom surface with some rust spots showing through - room wasn't equipped with cooking tools and utensils and there was no hair dryer - had to ask for these

It's all around great place...

Liked: Staff wonderful manager best I've seen in yrs due to retired now from section 8 housing property management.multi-housing and or commercial division operating throughout Casagrande all surrounding vallys in and all around lol
Disliked: Neighbors noisy children other wise great parents are not taking control

Exceptional

great thanks

Liked: The staff was very friendly.
Disliked: N/a

Very good

Liked: Our room had a kitchen and one can receive kitchen utensils at the front desk.
Disliked: The grab and go breakfast was disappointing. The coffee was undrinkable. No baby crib available!

Remarks

Disliked: Other people hanging out at night that didn't reside on propertyfrong end staff

Balance

Liked: Staff housekeeping, tho housekeeping needs a boost in there cleaning habits no offence good work but need what we call tighten up that's all
Disliked: staffWonderul Manager is the best I have seen in yrs that lady needs pay increase or bonuses please recognize,thank you been a pleasure sincerlery I have had management skills ect and her team believe me i know as I did property management fair housing plus Muti housing and section 8 housing through out vally now retired an I know that the corporate world forgets these people,please take care of these people They Are The Busy bees that generate your cash flow thou out the months and yrs forthcoming to your budget n bank accounts ECT ill be doing a follow-up letter to your offices throughout the valley and see if they have been. Recognized thankyou