Extended Stay America Suites - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.

Pleasant

Liked: Great location
Disliked: Staff was just blah!!! It’s not breakfast included it was a continental breakfast that included coffee, hot water to make hot chocolate and instant oatmeal. Pictures on site showed waffles and more.

Never again will I stay...

Liked: It was awful
Disliked: We had NO AC. Talked to the front desk person, VERY rude, she said they are sold out and cant do anything about it. Asked for a refund to go somewhere else. She said there was not a manager on property and she could not refund it either. The sink in our room (133) would not drain nor would the bathtub. It is 90 in Texas at night, the room was ridiculously hot. The breakfast consist of ONLY a pre packaged blue berry muffin that was stale and some packets of instant oatmeal. Horrible experience.

Metallica concert

Liked: Close to the stadium
Disliked: Ac did not work to well and wall are very thin could hear everything people talking

Right in Hospital District, not...

Liked: We got a king suite and it was very large and spacious. Loved the fact that it had a regular size refrigerator and a stove. The bed was comfortable and the a/c worked very well to keep our room cool.
Disliked: The plug in the bathtub did not work, so I used a wash cloth to hold the water in. I'm sure it got fixed, as I really liked the manager.I also didn't like that they only had a grab and go breakfast that was muffins and nutra grain bars, but it helped with the sweet tooth. Lol

Very good

Good for the price.

Liked: Price
Disliked: A/c kept turning off ! The staff fixed it the next day. I was given 20% discount! Breakfast was only coffee and cereal.

Great. This is our third...

Liked: Everything. It was clean, comfortable bed,everything worked well, price, close to VA hospital.
Disliked: No ice machine. But there were ice trays in our full kitchen. So no big deal.

Superb

Pleasant