Very good

Very good

Passable

Won?t be back.

Liked: Close to MD Anderson. Free parking.
Disliked: Immediately saw a roach when I walked in. No towels and when they brought towels they walked in without knocking. Very lumpy bed. No coffee. No conditioner for hair just a .75 ounce tube of shampoo. Tub was peeling.

Exceptional

Liked: I loved the front personal they were happy friendly and very helpful with making me comfortable. I was displaced durning the snow storm and had my pets with me they were able to get us a room to make my stay easy to handle. Even when the lights went out they still had lights and tv. I feel so blessed to have found this location.
Disliked: The online service and the location are not updated to what is actually available.

Exceptional

Bad

Disliked: I would like to receive a refund for the stay I had last night. The power got cut off not even half way of our stay and we weren't told anything but to leave at 11:00 am. The facility is fine but I just want my money back or atleast another night.

Very good

Liked: Nice area. Close to stores and eateries.
Disliked: The WiFi was a bit faulty. It wouldn?t stay connected to my cell phone.

Peaceful

Liked: Everything was excellent