Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. Guest Reviews
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|5.5 miles from Houston centre|
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William Thu, 25 February 2021
Perez Thu, 25 February 2021
Idale Thu, 25 February 2021
Yvette Tue, 23 February 2021
Won?t be back.
Liked: Close to MD Anderson. Free parking.
Disliked: Immediately saw a roach when I walked in. No towels and when they brought towels they walked in without knocking. Very lumpy bed. No coffee. No conditioner for hair just a .75 ounce tube of shampoo. Tub was peeling.
Kim Mon, 22 February 2021
Liked: I loved the front personal they were happy friendly and very helpful with making me comfortable. I was displaced durning the snow storm and had my pets with me they were able to get us a room to make my stay easy to handle. Even when the lights went out they still had lights and tv. I feel so blessed to have found this location.
Disliked: The online service and the location are not updated to what is actually available.
Celestino Thu, 18 February 2021
Ashley Tue, 16 February 2021
Disliked: I would like to receive a refund for the stay I had last night. The power got cut off not even half way of our stay and we weren't told anything but to leave at 11:00 am. The facility is fine but I just want my money back or atleast another night.
Erica Mon, 15 February 2021
Liked: Nice area. Close to stores and eateries.
Disliked: The WiFi was a bit faulty. It wouldn?t stay connected to my cell phone.
Natasha Sun, 14 February 2021
Liked: Everything was excellent
Denise Sun, 14 February 2021
Liked: Location and convenience.
Disliked: The staff was not very friendly this time. We have stayed many times at this same location and usually everyone is very friendly. Not so much this time.