Extended Stay America - Dallas - Market Center Guest Reviews
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|5.4 miles from Dallas centre|
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Anonymous Wed, 15 October 2014
Liked: Only the employees are nice and Robert the manager was nice enough to reimburse me my hotel charge.
Disliked: Awful place to be at. Smokey smell throughout the hotel, in the elevator, and our room stunk like cigarette smoke. I had to buy 3 cans of Lysol and vanilla air freshener and a pull up freshener. Still didn't work. Almost made me throw up. My boys couldn't handle it - they also felt like they were going to hurl. I didn't get an hours worth of sleep. I had paid for two nights but I had to cancel that night and move to a nicer hotel. In my life of staying in hotels and motels this was the worst place I've ever been in. I would recommend not staying here unless you like to smoke and you don't care about hygiene. Everything you own will smell like that odor.
Robin H, Wildwood Mon, 23 January 2012
Booked a non-smoking room. Smoky, worn appearance. Not what I expected from photos posted online.
Scared Thu, 8 November 2018
Disliked: Property is old and scary
Russell Wed, 7 November 2018
Larry Sun, 4 November 2018
My expectations were not met.
Disliked: The staff were unprofessional and rude. My card was charged for two days when I stayed for only one day. This is fraud! I hope I would be refunded.
Russell Fri, 2 November 2018
Richard Thu, 25 October 2018
I wouldn't stay there again.
Liked: The sheets were clean. Hooray!!
Disliked: The continental breakfast was a joke. Cupcakes and coffee. That was it. The traffic noise was terrible.
Susan Thu, 25 October 2018
If you stay for a...
Liked: The TV remote didn't work.
Disliked: The remote control didn't work.
Aaron Wed, 10 October 2018
Liked: Easy to get to, right off freeway.
Disliked: I checked in at midnight; no one at front desk. Felt very unsafe. At first was told that they had no more rooms, then employee found my reservation. Found a live bug in the toilet. Not happy with this hotel.
Wendy Tue, 9 October 2018
Knew it wasn't a 5-star...
Liked: Good sized room, good air conditioning, standard bathroom, clean, full size refrigerator
Disliked: Very uncomfortable bed and pillows (firm). No dresser for clothes, only closet. No room service if staying less than 1 week. Complimentary breakfast sub-par (just prepackaged granola bars and muffins, not even any fruit like bananas or apples).
Thomas Tue, 9 October 2018
Liked: the staff was wonderful and friendly.
Disliked: there was no oatmeal for the breakfast on the 3rd day. there were not too many choices and everything else was sugary. they had no plain cream for coffee so again, sugary. i don't do sugar. the room was dirty, the rugs were filthy, i moved the lamp on my bed and dust flew out along with cobwebs.
Kate Mon, 8 October 2018
Liked: The easy access to the car as we were only there about 5 hours