Extended Stay America Suites - Dallas - Las Colinas - Carnaby St. Guest Reviews
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2.5 miles from Irving centre |
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Suzanne Tue, 23 April 2024
Feel like it was a...
Liked: I didn’t get to see it.
Disliked: Booked hotel late at night after flight was cancelled. Arrived at hotel and no one was there to check us in. A handwritten note on the door said hours were 7am to 11pm. No where on description of property was anything mentioned about closing at 11pm.Called the number and was just told they were closed and wouldn’t help.Many people were stranded and lost money because the hotel wasn’t open to check us in.
Scott Mon, 22 April 2024
Bad
Disliked: This business was closed . Myself and others were locked out upon arrival. Something bad was wrong.
Yessica Sat, 20 April 2024
Bad
Liked: Nothing
Disliked: It was filthy no check in
Masthan Mon, 1 April 2024
Poor
Patsy Mon, 18 March 2024
I loved it.
Liked: Everything, it was really nice, quite and comfortable.
Disliked: Nothing, it was great.
Angel Sun, 17 March 2024
Bad
Chrystal Sun, 17 March 2024
Exceptional
Tarah Fri, 15 March 2024
Disappointing
Liked: Good location. Right next to a plaza with good food options and a Walgreens.
Disliked: Moved rooms 3 times. First room smelled like cigarette smoke and I spotted some roaches. Second room reeked of cigarette smoke and third room smelled better but the bed was terrible and there was no remote for the TV. Because of the moving, I guess the front desk forgot to assign the new room to me in their system because in the middle of the night just as I was falling asleep (took a very long time because the bed was so terrible) I heard the front door key card go off because someone was trying to get into my room!! Luckily it worked out and it was not an intruder, but it was very scary and it took a long time to sleep. Wouldn't recommend staying here.
Amir Mon, 11 March 2024
Never stay here
Liked: Nothing
Disliked: Rooms very bad, heater was burning, actually nothing is there to like at this property.
Chad Sat, 9 March 2024
Nobody to check us in
Liked: It was clean
Disliked: I arrived shortly after booking the room and there was nobody to check people in. There were several others trying to get their room as well. We called the hotel number and the person who answered said they would not check us in because it was after hours. After calling Booking.com to complain, someone finally showed up and checked us in. Kudos to Booking for fixing the problem.