It was horrible

Liked: The best part was Leaving.........
Disliked: OMG. This place was horrible, the guy at the front desk was rude, approx. 9pm my Mom and I walked in with our luggage he looks then I said hi he proceeded to ask do you need anything 'umm yeah we need to check in' like what did he think with us walking to the counter with our luggage smh , they don't provide an iron, the sleeper sofa I couldn't use, it had crumbs/dirt on it when I opened it crumbs fell to the floor, no closet door, there wasn't any silverware dishware to eat yet reading the paper work it does say dishes could be 'purchased' SMH, if I didn't have my 83 yr old Mother with me I would have left, the place was dirty I choose to wait to get home to shower, you could tell the room hasn't been cleaned there were finger print marks left of the night stand/table I'm sure from prior guest... The place was plan ole dirty...there wasn't a hair dryer, had to walk sideways to get to the bed because the bed is so close to the AC/Heat unit, This place makes Columbia look bad. I couldn't wait to fall asleep to wake up AND Leave

Exceptional

Liked: Really enjoyed all my interactions with Staff. Had a very relatable and courteous interaction. When the light in the bathroom went on the blink, the gentlemen performing maintainence came quickly and replaced the bulb. Overall an excellent location!

Bad

Bad

Passable

Gross & Overpriced

Liked: The CONFIRMED reservation I made through booking.com was NOT honored at the time of check-in. They simply did not have the room and the confirmation was meaningless. They would not help to transfer the reservation. We went to one nearby and they did not honor the reservation and charged much more. It's as if I hadn't even made a reservation with booking.com at all. Very disappointing and unethical. I would like to be reimbursed for the difference between my confirmed reservation and what I had to pay.
Disliked: Room was old and ratty. Worn out furniture, paint peeling, old appliances. Unacceptable

I did not stay. I...

Liked: I didn’t stay. I requested my money back.
Disliked: It smelled horrible. I did not stay. I requested my money back and left.

Passable

Liked: Price, decent sized room, close to destination
Disliked: No housekeeping, told to take out own trash, no shower curtain in bathroom