Extended Stay America Suites - Chicago - Woodfield Mall Guest Reviews
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3.0 miles from Schaumburg centre |
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Danile Mon, 15 April 2024
Terrible hotel, would not recommend...
Liked: Location
Disliked: Very , very dirty . My room smelled of urine everywhere, there was animal fur literally everywhere, the room had not been vacuumed , swept , mopped or dusted in months . The fridge was filthy . The noise from other guests made it impossible to sleep. Very shady guests made me very uncomfortable.
Charles Sun, 14 April 2024
Good
Liked: The big
Disliked: No ice machine
Melissa Fri, 5 April 2024
It was ok. They could...
Liked: Location
Disliked: Broke elevatorRoom needs updatingStaff didn’t stock room not even with toilet tissue or soap. Left me stuck in a bad situation until my mate came back from down stairs with our luggage which made us late for dinner and me very very uncomfortable
Tywon Thu, 4 April 2024
Very good
Eric Thu, 28 March 2024
What a scummy/gross place to...
Liked: Breakfast was a joke. Coffee was done 30 minutes before it was supposed to be done several days. Staff was unfriendly and abrupt, like it was a bother to help with anything g
Disliked: Room was disgusting. I had to ask for cleaning supplies to wipe the counters and bathroom down. The entire hotel smelled bad. Cigarette burns in the room. It was just deplorable. If there had been anything else available in the area I would have been gone after the first night. Ya’ll lucky everything else was booked.
Damien Thu, 28 March 2024
Dirty and uncomfortable
Liked: Location
Disliked: Dirty
Keenan Mon, 25 March 2024
Exceptional
Abigail Sat, 23 March 2024
Overall, the room did the...
Liked: Although it was cheap, and had ample parking space…
Disliked: The first room assigned to us was already occupied, luckily the key didn’t work and was not able to get in, otherwise I would’ve been really upset. Which the room’s occupants obviously were (rightfully so sounded like a woman, and it could’ve been a major security issue). He apologized and assigned a new room, which was fine, except for the toilet didn’t flush. So we asked for a new room, but the only one available was a downsized bed, which was disappointing considering it’s not what I booked, but I was tired and ready to lay down. The room itself is spacious, but very outdated.
Nicole Tue, 19 March 2024
Bad
Randall Tue, 19 March 2024
Pretty Good Staff
Liked: Nice rooms, fairly quiet, good location in the heart of Schaumburg and close to interstate. Friendly front desk staff
Disliked: Construction made hard to find entrance, but no fault of anyone at property. ESA should have a points program that would provide perks such as utensils and cookware?