Extended Stay America -Atlanta -Cumberland Mall Guest Reviews
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|2.5 miles from Smyrna centre|
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Lisa Fri, 3 January 2020
Liked: The staff was friendly, accommodating and understand. When I moved to the second unit, I was offered a refund for one night stay. The location was very quiet even late at night. The beds were comfortable. The second unit was cleaner.
Disliked: There were roaches in my first unit. The tub didn't appear to be very clean. The TV was a bit difficult to operate. The trash area was smelly right by the stairs.
Cierra Fri, 3 January 2020
The stay could have been...
Liked: The hotel front counter clerks Pam was polite and patient.
Disliked: The continental breakfast options were skim. The towels were dirty and had hair in them. The hotel room had baby roaches in it. Hotel keys delayed our check in for almost 3 hours.
Tarvares Wed, 1 January 2020
Pretty good stay overall
Liked: Room was clean as well as the refrigerator.
Disliked: People making noise. TV could have been a little bigger
Skylar Mon, 16 December 2019
Liked: Manager Shaun was a big help, he was extremely sweet & kind
Jamika Mon, 25 November 2019
James Sat, 23 November 2019
Very comfortable, quiet, clean and...
Liked: Good coffee and muffins, stay was very good, quiet location, good room proximity to office.
Disliked: Removable shower head would be great.
Anonymous Thu, 21 November 2019
Safrir Fri, 15 November 2019
Liked: EZ in and out, Location, value for money
Disliked: A bit noisy people staied in the adjacent rooms
Marianna Sun, 10 November 2019
Skylar Thu, 7 November 2019
Liked: The staff is extremely friendly & respectful. The property & room is ALWAYS CLEAN & up to par.
Disliked: I don?t have any complaints. Always a pleasure.