Bad

Disliked: The room was dusty and had an odor as if it had not been cleaned prior to our arrival. Not to mention that the air conditioning system on the wall was missing buttons so we could not adjust the temperature in our room. The bed was size was supposed to be a queen but was more like a full size bed so it was super small.

Poor

Liked: Location
Disliked: 1. Not clean2. Very old3. Carpet and sofa is due for change long time ago

Poor

Liked: Nothing
Disliked: That food was really bad

Great stay!

Liked: Location was perfect, about a 5 minute walk to Times Square. It was clean, room had a microwave, plates & a mini fridge. Can?t really complain
Disliked: Not soundproof, and I was aware of this when booking so it wasn?t a priority for myself, but constantly could hear people outside the room.

Amazing location, Small and dirty...

Liked: The location of the hotel is amazing, just 2 blocks from Empire States building, The staff in the front desk was very kind and helpful, especially Luis.
Disliked: The room was rather small, even the "Suit" that i've ordered was a small room with a small sofa area. Hardly a suit. The room wasn't clean and on top of that, during my 6 nights stay, it was cleaned only once! The hotel claimed that due to Covid-19 they don't clean the room and change towels only upon request. This was very odd, as I know that other hotels in the city had full cleaning services. The A/C didn't work properly and the window couldn't be closed properly. Again, these couldn't be fixed, due to Covid-19... Maybe during "regular" times, the cleaning and maintenance services are better.

Pleasant

Very good

Good

Liked: The location was great
Disliked: My room wasn?t cleaned for 3 straight nights giving the excuses about Covid.

Kids loved it

Liked: We stayed here because it was close to everything very convenient and nice and clean would stay again
Disliked: The pull out sofa was kind of dirty and they didn?t give us enough sheets for the room