Executive Hotel Le Soleil New York Guest Reviews
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Write a review
Tal Tue, 10 June 2025
Superb
Disliked: Rooms are very small
Sreejith Mon, 9 June 2025
Good
Brenda Mon, 9 June 2025
Very good
Monika Mon, 9 June 2025
Double-charged and poorly handled (non...
Disliked: Upon checkout, our credit card was charged twice. Despite talking to staff while the payment wasn't gone through, the duplicate charge went through, and it took weeks of back-and-forth to resolve. The receptionist we spoke to was kind and tried to help, but a manager’s approval was needed to make a refund. When talking to the manager, she was unhelpful and refused to issue a refund (even rude at times with all caps lock communication). We had to escalate the issue through Booking.com. It took two months and literally hours on the phone to finally get our money back.The hotel itself was a nice place to stay, but the payment experience was frustrating, stressful, and left us with an overall terrible impression.
Gabriel Mon, 9 June 2025
Exceptional
Petri Mon, 9 June 2025
Very good
Liked: Location
Disliked: No restaurant or bar in the hotel. Sofa bed was not 4 star level. Bathroom door was almost broken.
Teresa Sun, 8 June 2025
Exceptional
Liked: Fantastic view from our room or NY skyline. Excellent location!Great room, WiFi, brilliant Staff Team at Le Soleil- well done
Mark Sun, 8 June 2025
Satisfactory though will not be...
Liked: The location was excellent. Short walk to the subwayand within walking distance of many sights and shopping destinations.
Disliked: It’s feeling its age. Facilities are adequate and some of the staff at the front desk are not helpful.
Rozh Sun, 8 June 2025
Superb
Liked: the bed is bery comfortable the room is clean and new
Udaya Sat, 7 June 2025
Very cosy
Liked: Close to all the attraction like time square and Empire State Building