Embassy Suites By Hilton Hotel Milpitas-Silicon Valley Guest Reviews
Write a review
0.9 miles from Milpitas centre |
Write a review
Hoang Mon, 18 March 2024
Exceptional
Jessica Sun, 10 March 2024
Great stay . Will be...
Liked: Very friendly and knowledgeable staff
Disliked: Room was a bit stuffy
Jessica Sun, 3 March 2024
Exceptional
Hyvy Fri, 1 March 2024
Exceptional
Lea Sun, 25 February 2024
Passable
Liked: good facility. nice indoor pool. good breakfast
Disliked: it was the worst customer service i ever got in my life. 20 years in the USA and i never had something similar. And we travel a lot. The check in was so complicated.they would not accept the reservation even when i showed it in my phone and other unbelievable demands. for instance, they asked for the phone number on reservation. i have 2 phone numbers. i gave them one and they say it was wrong. i said, ok this is the other phone number. the person at reception told me " no, now you already gave a wrong phone, so i cannot accept you". it is as if i was there lying. finally the manager came and this person was even worst trainned.facilities are noce and clean but this interaction at check in spoiled our trip. my small kids are still shocked with the mistreatment
Shirley Mon, 19 February 2024
Exceptional
Chau Thu, 15 February 2024
Open space, clean room, good...
Sang Mon, 12 February 2024
Superb
Priit Thu, 8 February 2024
Exceptional
Britanni Tue, 6 February 2024
Exceptional