Embassy Suites Louisville Downtown Guest Reviews
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|0.7 miles from Louisville centre|
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Donna Sat, 14 March 2020
Liked: The Hotel was very close and in walking distance to the Louisville palace where we had tickets to a show and the staff was very helpful and friendly!
Disliked: Was very hard to get in the valet line due to them being so busy. The street was booming and almost dangerous to get out of your car.
Lyndsey Fri, 13 March 2020
Liked: Great location, easy access.
Adam Thu, 12 March 2020
Lawanda Wed, 11 March 2020
It was all I could...
Liked: OMG!! Breakfast and hotel was amazing. The venue we visited was in walking distance, the restaurant attached to the hotel was an added bonus :), with excellent service. We'll definitely visit again.
Jeffrey Sun, 8 March 2020
Less than expected.
Liked: Managers reception was great. Wait staff was great. Breakfast and staff were also great.
Disliked: House keeping did not service our room. We had the do not disturb on and got breakfast. Came back and left. We didn?t arrive back until almost 9pm and the front staff was not helpful and we never received towels for the morning. Valet was poor. They obviously didn?t plan for the volume of people staying there. The valet left our friends car parked on the street with the hazards on all night and killed the battery. Took almost an hour to correct it and give the car back. They bed was very uncomfortable.
Anonymous Sun, 8 March 2020
Bad idea to stay in...
Liked: Very clean
Nice, comfortable room
Disliked: Parking was too far away; valet wasn?t even there It was hard to regulate the temperature in the shower Breakfast buffet food was cold
Jamie Sun, 8 March 2020
Liked: The hotel was awesome, clean and comfy rooms, breakfast was awesome, and happy hour was great!
Disliked: The staff at check in and out were very unfriendly! All other staff was great!
Brieonna Thu, 5 March 2020
Dianne Thu, 5 March 2020
Liked: Great breakfast and extra special happy hour for our group.
Disliked: House keeping was slack.
Anonymous Thu, 5 March 2020
Liked: Love staying there with our high schools drama club. The parents got together in the evening and enjoyed you wine and cheese happy hour. Your staff there was terrific. Mrs. Charnay (I think that was her name) was especially kind and attentive. She allowed three of the parents to play guitars and we sang everything from ?I heard it on the grapevine? to ?sweet Caroline? and everyone in the room joined in. Thank you for providing a safe place for everyone to unwind after a full day at the convention center.
Disliked: No complaints!