Embassy Suites Louisville Downtown Guest Reviews
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|0.7 miles from Louisville centre|
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Shameka Wed, 5 August 2020
Crystal Mon, 3 August 2020
Disliked: Only 1 option for breakfast. Cold food box ham and egg. Not everyone eats meat/pork. Should offer alternative. Pool was closed. Closing not posted on website.
Lorna Sun, 2 August 2020
Raven Wed, 29 July 2020
Jared Sun, 26 July 2020
Banissa Tue, 21 July 2020
Much Needed Weekend Away
Liked: The hotel was beautiful and in a great location. We were a mile to a mile and a half away from places we wanted to visit. While we didn?t visit 4th Street Live, our hotel was within walking distance across the street from it. Listed below are other items we liked about the hotel:Friendly and helpful staffSpacious suitesCleanliness of hotel, hallway, and roomsSoft, comfy beds and pillowsLarge bathroomGreat water pressure in showerSeating in living room areaWe highly recommend staying here to anyone
Disliked: Valet was a small problem for us. We gladly paid the 30.00 for valet. On our first night in Louisville, after we unpacked, we headed out to eat. Another couple was in front of us and was waiting on valet. We asked how long they had been waiting and they said 20 minutes. In total, we waited 30 minutes for valet to get our car. The lady who brought our car was super sweet and stated she would take the charge off our bill, which the hotel did. We understood and even tried to tip her. She declined. It seems a better system may need to be in place. In all, everyone was still happy and friendly as we were.
Tiffany Mon, 20 July 2020
Liked: It was beautiful and very clean
Anonymous Sun, 19 July 2020
Liked: None of the perks of the hotel was open and still charged full price . Paid $149 for a suite and then charged another $50 for parking. Gym , restaurant, game room and pool were all closed. Very good beds but it was a grab and go breakfast that was terrible more suited for grade school lunch.
Disliked: Gym, pool and restaurant was closed. They could of gave a discount and had to pay $50 for parking
Laura Fri, 17 July 2020
Liked: Spacious, beautiful rooms. Everything was spotlessly clean, staff was friendly and helpful, hotel was beautifully decorated. All around a great experience.
Disliked: Nothing, everything was wonderful!
Brihanna Sat, 11 July 2020
Liked: I like that when I had problem with my room they immediately fixed the problem.
Disliked: I didn't like that breakfast wasn't available as normal. The pool was closed. The gym. And game room.