Embassy Suites Louisville Downtown Guest Reviews
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|0.7 miles from Louisville centre|
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John Thu, 18 May 2017
Liked: The room I stayed in, opened into a semi private atrium that was accessible by 6 or so other rooms. There were several couches, which effectively made it a large sitting area.
Disliked: Parking, but due to the location in downtown, I expected some difficulty and expense.
Jessica Mon, 15 May 2017
Liked: free drinks from 5:30-7:30, great breakfast ready made omelets were great. Location was great for bachelorette party.
Disliked: parking was horrible. I requested a parking spot like it told me to on booking.com but when I got there they said they did not have any parking only valet for 27 a night or there was a garage on 3rd for 8 dollars a night.
Sharon Mon, 15 May 2017
Liked: The extensive free breakfast offerings.
Anonymous Sun, 14 May 2017
Disliked: Really nice for an embassy suites
Kim Tue, 2 May 2017
Liked: Room was clean, bed very soft. Pillows were great. Shower was wonderful and lots of towels.
Disliked: Parking was an additional $27
Ward Thu, 27 April 2017
Liked: Free breakfast was nice as convenient.
Disliked: Valet scratched our rental car and told us. When trying to get documentation about it, hotel staff was no help. Claim no responsibility although charging us $27 each day. Said because we signed that little valet stub, it releasing them from liability. Seriouslly insulting to us! No manager at night or anyone of importance to help & we had to leave early the next morning. Also had a fire alarm go off at 3 am. The entire hotel evacuated with fire engines appearing. Didn't see one security officer or hotel staff directing guests. It was like there wasn't any...
Leah Tue, 25 April 2017
Liked: Awesome location downtown, right next to 4th Street Live! Nice staff and very nice rooms. Complimentary breakfast was good and the rooms had free snacks and drinks. Room and hotel was nice enough that you might want to take advantage of the complimentary evening snack and drink service and just stay in one night.
Disliked: Parking was $27 per night to valet. No other option for parking... I know downtown parking is expensive, but $27 per day is a lot on top of the hotel costs.
Shameka Tue, 25 April 2017
Disliked: Valet service sucks!
David Tue, 18 April 2017
Liked: Super clean, huge bathroom, loved the shower. Front desk staff were awesome. Valet service was speedy. The breakfast was impressive. Thank you also for making sure the hotel smelled nice too :)
The type room we had booked was not available, so we were graciously and quickly upgraded to a corner king two-room suite.
Disliked: Would not change anything.
Party Fri, 14 April 2017
Liked: The complimentary breakfast was super! The location and proximity to the free Z bus was a huge bonus. We booked the Queen Suite / Premium Package. We were on the 7th floor and the room and view were amazing.