Embassy Suites By Hilton Louisville Downtown Guest Reviews
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0.7 miles from Louisville centre |
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Donna, Lex, visiting Headliners Music Hall Sun, 16 July 2023
$40 valet fee plus tip is a little steep but apparently worth it. The neighborhood is a little sketchy but we never felt unsafe. Our group was 4 women who were attending a comedy show. We had a great time and will return to this hotel for sure!
Liked: Large two room suite. Very clean and comfortable. Check in was easy peasy. Excellent breakfast, especially if you beat the crowd!
Disliked: The hospitality hour, 5:30-7p.m. was crowded and there was no food left and the line to get a drink was very long. We got there at about ten minutes after 6p.m. and never got a drink or snack. They were totally out of food and a lot of it was on the floor. The tables were crowded and dirty. We sat at a dirty table after clearing it ourselves. Never got food or drink so we left.
Jennifer, Charleston Sat, 13 May 2023
This is a must if you are visiting Louisville. Walk anywhere; fancy, new, but comfortable; a city feel without going too far away for a quick trip. Stopped at a distillery on way back too. Will do again.
Liked: Decor; comfort; food.
Fabricio Thu, 18 April 2024
Good
Rich Mon, 15 April 2024
Bad
James Sun, 14 April 2024
Exceptional
Deena Fri, 12 April 2024
Great!
Liked: Great Hotel and Location!
Disliked: Valet stole my iPhone charger in my car
Janet Sun, 7 April 2024
Very good
Andrew Fri, 5 April 2024
Great experience, conveniently located!
Liked: Breakfast selections were top rate, we really enjoyed the cuisine. The suite was spacious and very comfortable, it really did not feel like a hotel room. The bed was soft and comfortable.
Disliked: Getting checked in with the valet was a nightmare. We had to circleMany times and finally had to get out to ask what the secret was, we were told to wait. The only place to wait though was on the street and block traffic. Getting our car back from the valet was great and meet our expectations.
Kathy Fri, 5 April 2024
Superb
Amanda Thu, 4 April 2024
We enjoyed our stay here...
Liked: We really enjoyed the complementary free drinks during happy hour. The breakfast was exceptional. The food was really good, and the hotel offered a large variety of food to choose from. The room was listed as a king suite, and it was plenty enough room to move around in. It had a large walk-in bathroom, closets, and living area. This hotel did not disappoint, and we have stayed there twice now while visiting Louisville. Great hotel and great location to 4th St live.
Disliked: Booking.com stated that the cost of the room will be $170 for the night. It ended up being $220 for the night because I wasn't expecting to pay that much for valet parking. However, this is the only way to park for the hotel since it is a 6-block walk to the nearest parking area.
Verified Hotel Guest Mon, 1 April 2024
Liked: Nice staff and beautiful hotel.
Disliked: The wet bar sink was broken and the toilet paper holder fell off the wall.
Ruben Mon, 1 April 2024
Very enjoyable
Liked: Both room and breakfast were great. Everything was very clean. Staff were courteous.
Disliked: Sofa bed is extremely uncomfortable. You should replace the traditional "american" sofa beds with the european style sofa beds. They are much firmer and way more comfortable.