Embassy Suites By Hilton Houston Downtown Guest Reviews
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0.7 miles from Houston centre |
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Sonja, Tyler Mon, 3 June 2019
Great hotel. 5 stars.
Liked: Beautiful hotel; easy to find from the highway; great customer service and delicious breakfast! Lots of amenities but I did not have time to use them.
Disliked: Nothing bad at all!
Elana, Lubbock Sun, 21 May 2017
They had the best breakfast buffet and the best happy hour!
Amanda, Natchitoches, visiting Houston Toyota Center Tue, 19 May 2015
Stayed here for a weekend for a concert at the Toyota Center and we loved the room and all the amenities that came with!
Liked: Great location and awesome staff!
Diane Sat, 23 March 2024
Wasn’t to the previous standards...
Liked: The location was central to what activities we had planned
Disliked: Wasn’t to our previous experiences of Embassy suites. Poor housekeeping, evening reception not to previous standard’s experienced. Broken laundry facilities with no detergent supplies available. Blocked lavatories in reception area.
Lisa Sat, 23 March 2024
Very good
Hill Fri, 22 March 2024
I paid 1500.00 for my...
Liked: Breakfast was good.
Disliked: Room service was non existent I had to ask for towels and toilet paper I had to ask for someone to clean my room!
Jennifer Mon, 18 March 2024
Exceptional
Liked: Everything was nice
Disliked: The valet price for one night was $60
Henry Sat, 16 March 2024
Poor
Stacey Tue, 5 March 2024
Relaxing comfortable
S. Mon, 4 March 2024
Superb
Liked: Location is excellent, 2 min. for bus stop, 10 min. bus ride to downtown ; fitness center 24 hr and hot water tub
Disliked: complicate to setup the self check-in process, should be a SOP letter for that. I took 1 hr to get in at 1 st night.
Jacob Fri, 1 March 2024
Superb
Zsolt Mon, 19 February 2024
Exceptional
Familyp Thu, 15 February 2024
Very good
Liked: I loved the atmosphere when you first walk in. The front desk was very helpful and kind. Room was comfortable, big and great for our family.
Disliked: Nothing to do with the hotel, just beware with surrounding parking lots. I did not do my research for the valet parking and we parked at the parking lot across the hotel to the right and there was a guy who said that it was overnight parking for $25.00, I paid him and he game me a ticker.... So I thought that was a good deal, we went up and checked in and came back down to get our bags and the guy was gone and then I saw a sign that said no overnight parking.... again nothing against the hotel just be aware and utilize the valet parking.