Embassy Suites By Hilton Hotel Cleveland-Beachwood

Good

Not so good

Liked: My room was dirty and we had to take turns swiming in never coming back
Disliked: My couch stink it had syrup on it The mirrors was rusted stuff was broken and a lot of juice stains in rug I told staff and they said they didn’t have any more rooms available and I would have to wait till a room is available at 4:30 but they let me check into this dirty room by 2 it was my daughter birthday horrible

Overall my state was very...

Liked: I feel the place needs to be more More up to date with this. Look that brown is very dreary. The hotel room needs bright colors

It was clean,nice and comfortable.

Liked: The asthetic
Disliked: Some of the workers attitude

The stay was ok. Like...

Liked: The breakfast was good.
Disliked: The location was not good. The shower did not work. They did replace the shower head the next day. The mattress was not comfortable at all Not enough staff to accommodate the guest. overall, I would not recommend this hotel/location. James PalmerHilton Honors #1367422039

It was a great hotel...

Liked: Express check-in
Disliked: Breakfast was a bit late

Exceptional

Liked: The location was great
Disliked: The bathroom, the toilet was too low to ground, really feel you should upgrade the toilet... Please

Very good

Liked: Location, cleanliness good breakfast
Disliked: The foreign cleaning ladies in particular the short blonde is very rude and unpleasant. I didn't get her name but I'm sure if you ask everyone will know who.

Already have another reservation.

Liked: Breakfast was sumptuous. Plenty of food, area kept clean.
Disliked: Our room was cleaned VERY late each day.