Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Took my girls to the 1-D concert! The hotel had all the amenities needed for us moms. They even offered a shuttle service, so we never had to leave the hotel. Would go back there in a heartbeat!

Liked: Great hotel and friendly staff!

The only complaint I would have is the hotel would not honor my AARP membership for a room discount because I booked online instead of calling directly to the hotel itself. That was a little disappointing. I'll call next time, even though it was easy to book online. Maybe that's something that could be corrected. Thanks!

Liked: Beautiful hotel, great rooms and amenities!

Friendly and knowledgeable staff. Room in excellent condition. Excellent amenities. Would definitely stay there again.

Wonderful room, very good service. Loud music was coming from next door at 12am but the hotel staff was apologetic and quick to respond. Definitely would stay here again!

Pleasant

Very good

Liked: Spacious rooms and breakfast
Disliked: Rude fron't staff member who was hard to understand and inattentive

Exceptional

Liked: Comfortable and quiet room. Amazing staff and a fantastic breakfast.

Superb

Superb

Exceptional

Very good

Liked: The included breakfast was very nice. The bar restaurant area and starbucks was convenient with friendly staff.
Disliked: It is very outdated and needs a major remodel and good cleaning.

Exceptional

Very good