Embassy Suites by Hilton San Luis Obispo

Exceptional

Good

Overall would stay again and...

Liked: I enjoyed the stay! The room was exact match to website pictures. We stayed in the King room w/ living room pull out sofa. Room was clean and spacious. We went down at 5pm for complementary drinks and to order food. Food was good and conveniently located by the bar. That was nice considering traveling over 6 hours. Also during 5pm drink hour some snacks were laid out such as carrots, celery, dip, pretzel mix, salsa and chips, crackers and cheese. Check in was smooth as well as check out. Breakfast was so much better than expected. Pancakes, yogurt, made to go omelettes, eggs, oatmeal, potato’s , bacon, sausage, toast, coffee, soda, juice, all condiments, oranges, bagels, milk, and cereal. Excellent and well organized spread. I was traveling with my mother who is legally blind and she enjoyed the room as well as other amenities. Staff was friendly and bathrooms in lobby spacious and clean.
Disliked: Everything was excellent. Only minor issue I had was calling the front desk I was placed on hold for a while. I hung up tried to call again and no answer, so I just simply walked down to get assistance.

Great stay

Liked: Great breakfast

Hotel took advantage of graduation...

Liked: Old facilities, poorly maintained room. Won’t ever repeat.
Disliked: Old facilities, poorly maintained room. Won’t ever repeat.

Exceptional

Liked: Everything was great. Breakfast was amazing. Facility was very clean and our room was very nice and clean. Staff was nice. Overall our stay was very comfortable. We will definitely go back.

Disappointing

Liked: Very spacious room and the location has many stores around!
Disliked: I called ahead to get towels put in the room and was assured this was possible and when I arrived they were not there this was important because I was going to the beach and I knew I wasn’t going to get back until late when we arrived I called to get the girls and they said housekeeping went home of course so this was extremely frustrating

Good value for money option,...

Liked: Large room, welcoming staff and very nice breakfast included.
Disliked: The room was very spacious and comfortable but felt a bit out of date vs. other alternatives, especially the bathroom.

Dirty

Disliked: Bathroom was dirty and overall not a clean hotel