Embassy Suites By Hilton New York Midtown Manhattan Guest Reviews
Write a review
Write a review
Leary Mon, 25 August 2025
Overall, my stay was pleasant...
Liked: The location was great and overall very clean. The only issue was that the couch in the room was dirty and stained.
Disliked: The stained couch
Jean Sun, 24 August 2025
View from our Bedroom Window
Liked: Very convenient location, easy for walking to attractions and subway. Room was immaculately clean. Staff were very friendly & accomdating
Disliked: Our room wasn't ready, even though we arrived 1.5 hours after check in time. The booking was for 2 adults and 1 child, however the sofa bed wasn't made up, we had to ask them to do that.
Stuart Thu, 21 August 2025
Very good
Liked: Location for us was ideal and the view from our room was amazing. Staff very helpful, and there was always someone around if needed.
Disliked: Although the breakfast offering was ok, it was utter carnage as it's a complete free for all in a room that is poorly laid out and simply not big enough for the size of the hotel (not the staffs fault at all) it was very much 'dog eat dog' to get a table!Lifts were a bit chaotic around breakfast and dinner time and always stopped on the 21st floor, found out the call button didn't work and i'm guessing it stopped there just in case.Despite the above, if we returned to NY we'd probably stay there again.
Anonymous Tue, 19 August 2025
Would not come back and...
Liked: The Hotel is very nice and close to many stores.
Disliked: I did not like your receptionists. Gossiping while I am standing there and I can hear them. Plus the person that checked me in walked away and had me standing there for a long time. Then when I checked out the lady was about to walk away and I had to call her back. There has to be a level.of professionalism with everyone, not just who you pick and choose you want to be professional with.
Joanne Mon, 18 August 2025
Location was incredible and great...
Liked: 29th floor junior suite … was much bigger than average NYC rooms with the most incredible view .. bed was so comfy
Disliked: Breakfast room was busy
Darlene Sun, 17 August 2025
Exceptional
Liked: The Breakfast and Reception was very nice.
Disliked: Enjoy everything!
Kesha Sun, 17 August 2025
It was a nice stay...
Liked: It was close to Times Square
Disliked: The drinks at the bar was expensive, the free buffet style food was meh
Erin Sun, 17 August 2025
Good
Liked: The property was extremely clean and the staff was great
Disliked: Our room and floor was hot thermostat set to lowest but still had trouble sleeping
Viktorija Sun, 17 August 2025
Very good
Yueun Sun, 17 August 2025
Great location
Liked: Location and all staff were so kind