When I visit NY again...

Liked: The front desk staff and the location
Disliked: The drinks at the bar

Very closed to the subway...

Liked: Great
Disliked: N/A

Exceptional

30th birthday surprise. Hotel was...

Liked: The room was adequate for three and the restaurant breakfast was good, but a little cramped. Food was lovely.

Very good

Good

Good

Liked: Really cool view from my room over the empire state building Really warm and gentle staff at check-in, checkout or to help you for taxi booking Breakfast is ok, but still not excellent Evening refreshment is ok to get some drinksClean room and large bathroom
Disliked: Breakfast room is too full at any time during the day. You can get up in the morning to rush to find a free table... The situation was quite unacceptable and I wasn't able to order an omelette due to long queue. Evening refreshment has a really poor choice of food or snacks... Also there, long queue at bar is really annoying The get a better experience, at the level of a 4 star, common spaces for breakfast and evening reception must be enlarged Room sold for three people, but it's too small. There's no space to put luggage or to move freely

Good location and breakfast

Liked: The breakfast and location are amazing. Most of the touristy areas are in walking distance. The hotel is very clean and quiet. Breakfast area can be busy sometimes.
Disliked: The hotel charges $30 credit per room per night. You can use it in the lobby bar which offers drinks and snacks. I did not want to spend time in hotel obviously so I paid $90 for nothing. If I knew they are charging for this, I wouldn’t booked this hotel.

Exceptional