Embassy Suites By Hilton Hotel Santa Clara-Silicon Valley

Exceptional

Superb

Easy non problematic staff great...

Liked: I loved everything about it !!!!
Disliked: Nothing everything was great.

It's showing its age, needs...

Liked: Location is good. The staff were very friendly.
Disliked: The hot water took a long time to heat up. The street was noisy at night. There was hair everywhere. The place feels very outdated and could use a renovation.

Very good

Liked: Very spacious, big living room, good breakfast
Disliked: The A/C was a bit too noisy

Bad

Disliked: Tiny tiny rooms for being a suite, crammed. Rediculous that parking is $60 when it’s not even locked.

Exceptional

Expect more from Silicon Valley...

Liked: Friendly staff
Disliked: Our first room had a broken bathroom door that was very obvious. Not sure why we were given a room that was not guest ready. We were quickly given another room. However, both rooms seemed dark, dirty and just plain old and dated. It's Embassy Suites AND it's Silicon Valley. We expect a higher standard of quality. Carpets seemed like they had not been vacuumed or steam cleaned in a while. One of the desk lights and outlets did not work so I had to get behind the mini fridge to plu in my laptop. Definitely a lot of room for improvement.

Very good