I have spent years staying at the Embassy and I love this hotel! You miss out on the beauty and great steak if you stay anywhere else!

Liked: Employee attentiveness and effort!
Disliked: Nothing.

Steps away from Phillips Arena. We had a great time. Room was great, breakfast was fantastic and the staff was super helpful, especially when we needed pizza at 1 am!

Liked: Comfy beds, great breakfast and helpful staff!

We have stayed at this Embassy Suites several times and love it. The location cannot be beat and the suites are always roomy, clean, and appointed with just what we need. The entire staff is friendly and attentive, including the valet service which was speedy. We will definitely stay here again.

All in all, I give...

Liked: Breakfast was good and did offer a wide variety. Free drinks, (happy hour) from 6pm-7:30 pm. The room was fairly small but was well maintained and well organized in the layout. Valet parking was nice. Very convenient to the State Farm Arena, just a couple hundred yards away.
Disliked: That elevator is super fast. It could stand to be slowed down just a tad. I felt like I was on a ride at an amusement park and free falling.Some people may like this

Very good

Our over all stay was...

Liked: The Convenience of location, the spacious rooms, the Complementary breakfast, and Happy Hour in the evening. The staff was Great, Friendly, Helpful!
Disliked: The BEDS…they were the MOST UNCOMFORTABLE Beds we have Ever slept in for a 5 star hotel, at almost a $800 stay! We expected at least to be able to get a decent nights sleep after being out half the night. AND that $50/night..Per Car…charge for your only choice of parking…valet? AFTER you have charged a person $213/night…Check in @4p and Out by 12p…come on Embassy Suites you have to do better than that!!

it was a great stay....

Liked: great location & facility
Disliked: location, room, amenities

Exceptional

Exceptional

Liked: Great location with a nice view.

Ok

Liked: Mad because they did t have waffles so we went to Waffle House
Disliked: Our rooms were not clean

Outdated hotel with mediocre experience...

Liked: Location
Disliked: The staff was not friendly and acted irritated when we needed something. Most hotels offer to bring things to the room (ex. extra towels) but they asked us to come and get it. We ordered room service and they did not bring silverware. We also needed ketchup and they asked us to come and get those things. The breakfast was mediocre at best. Overall it was not the best experience and not the type of hotel that we are used to staying at.

Exceptional