Embassy Suites by Hilton Arcadia-Pasadena Area Guest Reviews
Write a review
|1.1 miles from ARCADIA centre|
Write a review
Adam Sun, 28 May 2023
It was ok. Nice to...
Liked: The staff were friendly.
Disliked: The rooms smelled like smoke. I spoke with 3 other guests who had the same issue. Looking out the balcony I could see many cigarette butts laying on the lower roof below. It seems that guests go on the balcony to smoke and the smoke drifts back into the rooms. I asked to switch my room because of the smell. They switched my room but then that room had a bad electric door lock that wouldn't open. So I had to switch rooms again. The pool area was in bad shape. The underside of the hot tub edge had black mold.
Jesus Sat, 27 May 2023
Joanna Fri, 26 May 2023
Jack Thu, 25 May 2023
bad staff experience, fine accommodations
Disliked: we asked to check in early and our room was available for an hour and while we were sitting in the lobby waiting for our room the guy at the desk did nothing until we asked and he said oh yeah the room is ready
Charliedhu Thu, 25 May 2023
Adrian Wed, 24 May 2023
A very excellent and comfortable...
Liked: Breakfast was great. The location was excellent.
Disliked: The elevators. They take a long time to go up and down.
Daniel Tue, 23 May 2023
Great value for money.
Liked: The breakfast was delicious, particularly the made to order omelettes.Rooms were very spacious.
Disliked: Room could do with modernisation/it smelt old.
Diego Tue, 23 May 2023
Perfect breakfast, omelette station was...
Liked: Pool and breakfastFriendly staff
Disliked: .....I liked everything
Michael Mon, 22 May 2023
Liked: Location, staff, breakfast, comfy beds.
Disliked: Room smelled like someone had smoked in it.
Julie Mon, 22 May 2023
We were fortunate to get...
Liked: Breakfast choices were outstanding.
Disliked: Pillows were MUCH TOO soft; room temperature too cold; towels not absorbent enough - didn't dry well. Also there was no towel rack near the basin (separate from the shower).