Elysee Hyde Park Guest Reviews
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Rhelda Sun, 18 September 2022
Liked: Location was excellent. We stayed in the newer renovated rooms so they looked new and fresh. Beds were comfortable.
Disliked: The smell in the hallway was enough to make me gag. Had to hold breath to get in and out of room. So disgusting. They had an air freshener in the hallway but it only masked the stench. Bathroom floor was dirty upon arrival. In Canada we place garbage outside the hall for staff to take away. I did this and the manager came down and yelled at me and made me take the garbage back into my room. He was extremely angry about this. Then he called and said another guest made him come to our room and told me I had to take my garbage out to the street in the morning. There were no other guests in the hall and the rooms don't have eye-holes so the only way he saw it was me was to watch on the camera. Not that I care, I wasn't trying to be sneaky or do anything wrong but as a Canadian this is perfectly acceptable...I don't know the differences here and he could have been much more polite and understanding. Room was extremely small but I think that's pretty normal for hotels here from what I've been told.
Sanja Mon, 12 September 2022
Liked: I stayed in the brand new section of the hotel, it was clean, safe, plenty of space for a single room, had all the amenities from air con to hair dryer, clean sheets, comfy bed - just perfect!
Disliked: It wasnt a big problem but the sink is a bit small, but thats about it!
Fahad Sat, 3 September 2022
Liked: the receptionist (oldest man) in firs day was friendly. however, the others not bad
Disliked: it was clean
Amran Mon, 29 August 2022
Liked: great location, new room.
Disliked: the lobby is like a zoo. so messy and smelly. a lot ofstaff/people in the lobby talking loudly. its a mess.
Keith Fri, 26 August 2022
Liked: Have always stayed there before Covid and am now back and will use them in future.
Disliked: They have stopped doing breakfast
Mark Tue, 23 August 2022
Liked: Great location. Close to tube station. Stayed in the recently refurbished section of the hotel. Room and bathroom was clean and well presented. Room had air conditioning. Friendly concierge who was very helpful and accommodating.
Disliked: Not the biggest of rooms, but ok for an overnight stay. Only complaint is that the sink in the bathroom was tiny and squashed between the wall and shower. Water kept over spilling when brushing teeth and washing face. No space in bathroom for putting out toiletries.
Anonymous Sun, 21 August 2022
Liked: clean and confort
Disliked: no thing
Nancy Sun, 14 August 2022
Liked: The location was central
Disliked: The renovations were not complete. Still some areas to improve. To start, the building was very damp, there was nowhere in the room to hang towels, the room was not big enough to open the door fully with the bed blocking it.
Paddysk Tue, 9 August 2022
Liked: Room in a newly refurbished building - neat, spacious and very clean. Not far from Lancaster tube station. Nice shower.
Disliked: Could be useful with a small fridge since there is no breakfast. The rooms on the lower ground floor have limited direct window access. The reception area could do with a tidier look.
Rok Fri, 5 August 2022
Liked: The room was very new and therefore also very clean with fresh sheets and towels. There is also a fan dryer, TV and Air con in the room. You can also make yourself a tea. And the receptionist was very nice and helpfull.
Disliked: There is a really small sink in the bathroom. The smallest i've ever seen actually. In the room there isn't a single shell to put anything. I had to put my tooth brush on top of the toilet. You can't wash your face in the sink. You can hardly wash hands actually. They could also put one chair in the room itself