Element New York Times Square West, New York City

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

Liked: Great location. Excellent breakfast!

Liked: The staff was amazing and helpful, the location was good.
Disliked: All was good except the elevator system, always had to wait as elevator pass by my floor without stopping. Had to plan accordingly not to miss where I was going.

Liked: Location and staff and awesome breakfast.
Disliked: Lifts are tiny and crowded. Room could have been cleaner (floor). Peak season. 100% occupancy.

Liked: The view of the Empire State Building.
Disliked: The dining room was being re-decorated, but they gave us breakfast boxes to eat in our room. I worked out fine.

Liked: Ok location . Full kitchenette.
Disliked: Very filthy. Hallway carpets were not vacuumed once during my stay, and looked like they hadn't been in weeks.

Liked: The bed was extremely comfortable and we loved the shower. It had a big shower head and a hand held wand as well. The room also had a large refrigerator that was awesome. The morning breakfast was fabulous as well and friendly staff.
Disliked: The blinds did not work in our room and when we told someone they just came in and rolled them up out of our way. The desk chair was horrible for office work in the room! Our room did not get maid service for one of the days, but they did clean when we co

Liked: It was located close to the Garment & Theatre Districts as well as Hell's Kitchen & Times Square! The location was EVERYTHING!
Disliked: Most often at least 1 of the 3 elevators were out of service.