Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

Exceptional

Liked: Everything was fabulous

Superb

Very good

Liked: Loved the pillows,and the little kitchen. Good location.

Superb

Liked: I have read reviews on this hotel before booking and I truly though those were from naive tourists. Having stayed in different hotels in NY I truly expected to be a dirty-carpet-stinky-ac kind of place but boy I was wrong. Staff is super friendly and room has kitchenette with stacked fridge, microwave,mini stove and filtered water on the faucet. Hard wood floors in the whole room, no stinky carpet. Nice waterfall shower and everything really clean. Such a nice place for a one night stay in the city. Ah, and free breakfast!
Disliked: No complaints!

Outstanding. The staff are amazing.

Liked: The Staff were outstanding. They went above and beyond, always happy to help, and we're always friendly and happy to chat. The breakfast exceeded our expectations. They had something for everyone. Always kept the food topped up and if we asked for something they were always onto it asap. They even had some nibbles for the late afternoon which was handy if you ended up back at the hotel after a day of adventures. They also accommodated ppl running the NY Marathon and started breakfast early for us so that we could eat before our early day. The hotel was in a great location. Very close to everything. The pub next-door was very cosy and the food was good, also you get a discount if you stay at the hotel. Couldn't fault the hotel or the staff. The staff are probably the best I have ever dealt with at any hotel. I would 100% recommend staying here.
Disliked: Nothing. Everything was perfect. FYI the lifts in the morning can take awhile to get down for breakfast at busy periods. Just get to the lifts earlier or walk the stairs.

Superb

Liked: The breakfast and gym facilities are fantastic
Disliked: Only 3 elevators is not ideal but understandable. Would suggest that the hotel encourage those on the lower floors to use the stairs as much as possible to reduce waiting times for those on upper floors

Good

Great location, comfy beds and...

Liked: Friendly staff, great location and super comfy beds. I would recommend to anyone spending a few nights in NYC
Disliked: The elevators were a little slow at times

Okay

Liked: Breakfast. Staff were friendly in kitchen area. Cleaners polite. Front desk people average in attitude.
Disliked: Elevators were an issue. No toilet brush to clean toilet after use.