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Element New York Times Square West eeef
Element New York Times Square West, 311 West 39th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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HOTEL RATING: 
VERY GOOD
4 out of 5 (2015 Ratings)
1.4 miles from New York City centre
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Hotel Description
Free Wi-Fi a complimentary buffet breakfast and super-comfortable beds make the non-smoking Element New York Times Square West a winner with our guests. This 30-story hotel has 411 rooms all with signature king-size Heavenly Beds kitchenettes that can be stocked with items from the 24-hour gourmet pantry and spa-inspired baths with rainforest showers and big fluffy robes. Bring Rover since he'll be welcomed with his own mini-Heavenly Bed waiting. There's a free daily buffet breakfast and a gym too. Element New York Times Square West is located 17 miles from JFK International Airport and eight miles from LaGuardia International Airport smack dab in the middle of the Theater District and Times Square shops dining and shows. There are plenty of places to hop the subway to anywhere in the city but if you want to hoof it Macy's and the Empire State Building are less than a half-mile away and you can walk to Radio City Music Hall Rockefeller Center and St. Patrick's Cathedral in 10 minutes.

Check-in time: 15:00:00   Check-out time: 11:00:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
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Free Parking
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Swimming Pool
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Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Safety Deposit Box
` Tour Desk
` Air Conditioning
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Ironing service
` Gift shop
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Snack bar
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` Grocery deliveries
` WiFi everywhere
` 24-hour security
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Toilet with grab rails
` Higher level toilet
` Bottle of water
` Auditory guidance
` Outdoor furniture
` Fitness
` Breakfast options
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
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Element New York Times Square West Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5 out of 5

Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

5

Exceptional - 5 out of 5

Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

5

Exceptional - 5 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

3.4

Pleasant - 3.4 out of 5

Kathryn Fri, 12 July 2019

Pleasant

Disliked: Room was not serviced for three days in a row. Front reception very poor, at checkin some how managed to put a hold on my credit card twice for the entire weeks stay cost then charged again on check out. Still trying to get this sorted over a week later.

3.8

Good - 3.8 out of 5

Smoggy0305 Fri, 12 July 2019

Our stay was good once...

Liked: The staff were very helpful.
Disliked: Breakfast was mayhem, didn't even bother after we tried 1st day to even get seat

1.3

Poor - 1.2 out of 5

Carlos Fri, 12 July 2019

Bad experience

Disliked: Cleanliness

4.6

Wonderful - 4.6 out of 5

Hector Fri, 12 July 2019

Superb

Liked: Nice rooms
Disliked: Little dinning space

5

Exceptional - 5 out of 5

Sandra Fri, 12 July 2019

Very enjoyable, comfy bed, helpful...

Liked: Location was great, very close to subway station. Having breakfast included in price was great (and the food was good too). Bed very comfy. Handy having kitchen (even though I did no cooking)
Disliked: The wait for the lifts.

3.6

Good - 3.5 out of 5

Grace Fri, 12 July 2019

Good

4.4

Excellent - 4.4 out of 5

Maria Thu, 11 July 2019

Fabulous

Liked: Loved the kitchenette !! They even have happy hour
Disliked: 3 elevators only for 40 floors. Long waits in peak hours (ex. For breakfast) if hotel is full

4.8

Exceptional - 4.8 out of 5

Amber Thu, 11 July 2019

Perfect for a short break...

Liked: The bed was comfortable, the room was clean and the location couldn?t have been better
Disliked: The lifts need sorting out, it can sometimes take 15 minutes to wait for a lift

4.2

Very Good - 4.2 out of 5

Adil Wed, 10 July 2019

Very good

4.6

Wonderful - 4.6 out of 5

Gerardo Wed, 10 July 2019

Superb

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Element New York Times Square West 311 West 39th Street, New York City, NY
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