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Element Times Square West eeef
Element Times Square West, 311 West 39th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2013 Ratings)
1.4 miles from New York City centre
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Hotel Description
Free Wi-Fi a complimentary buffet breakfast and super-comfortable beds make the non-smoking Element New York Times Square West a winner with Our guests. This 30-story hotel has 411 rooms all with signature king-size Heavenly Beds kitchenettes that can be stocked with items from the 24-hour gourmet pantry and spa-inspired baths with rainforest showers and big fluffy robes. Bring Rover since he'll be welcomed with his own mini-Heavenly Bed waiting. There's a free daily buffet breakfast and a gym too. Element New York Times Square West is located 17 miles from JFK International Airport and eight miles from LaGuardia International Airport smack dab in the middle of the Theater District and Times Square shops dining and shows. There are plenty of places to hop the subway to anywhere in the city but if you want to hoof it Macy's and the Empire State Building are less than a half-mile away and you can walk to Radio City Music Hall Rockefeller Center and St. Patrick's Cathedral in 10 minutes.

Check-in time: 15:00   Check-out time: 11:00
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Tour Desk
` Air Conditioning
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Ironing service
` Gift shop
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Snack bar
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` Grocery deliveries
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Toilet with grab rails
` Higher level toilet

Element Times Square West Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

5

Exceptional - 5 out of 5

Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

5

Exceptional - 5 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

4.4

Excellent - 4.4 out of 5

Anonymous Wed, 16 October 2019

Fabulous

4.2

Very Good - 4.2 out of 5

Dimitris Wed, 16 October 2019

Excellent location, decent hotel

Liked: Excellent location, really convenient to go everywhere in the city as subway is like 5 minutes from the hotel. Decent breakfast as there weren?t many options but changed every day. The staff was really nice and kind, talking to us every so often or checking that everything is ok. We had a minor issue with hot water which was resolved in a matter of minutes.The mattress was really really good. Nice to rest after a really long day at New York They offer a luggage lock room as well, which was really handy
Disliked: The lifts are really bad. 3 lifts serving 40 floors just doesn?t work. And they are not big enough to carry many people. It?s easier to walk down the stairs instead of waiting more than 15 minutes.Also the ?green policy? they claim they follow. It?s noted everywhere, on the doors, on the bathroom mirror, on the fridge. That they make their best effort to reduce their carbon footprint. Although it looks like they aren?t doing their best. In the breakfast they offer plastic forks, knives, glasses etc which can be avoided. In addition to that there are no recycling options. The same bins for everything (actually there are some but no one cares) Or one morning we found the room?s dishwasher to operate with only one glass inside, not an efficient way to preserve water

5

Exceptional - 5 out of 5

Steve Wed, 16 October 2019

Breakfast

Liked: Breakfast was the best ever. So many choices and plenty of tables. Amount of food never ran low. We certainly would stay again and recommend

4.2

Very Good - 4.2 out of 5

Anonymous Wed, 16 October 2019

Very good

Liked: Bed very comfy.
Disliked: Room very small for 4 people Lifts very slow Breakfast area very small for amount of people staying

5

Exceptional - 5 out of 5

Anand Tue, 15 October 2019

Exceptional

Liked: We liked the customer service, cleanliness bf and happy hour
Disliked: Not anything I can think of

4

Good - 4 out of 5

John Tue, 15 October 2019

Good

Liked: Nice location, close to subway terminals and bus stations. Easy walk to central park and times square.

3.8

Good - 3.8 out of 5

Anonymous Tue, 15 October 2019

Good

4.8

Exceptional - 4.8 out of 5

Geoffrey Mon, 14 October 2019

This is a gem of...

Liked: This is a gem of a hotel, located conveniently close to Times Square and my office! The facility is newly renovated in the last 5 years so it is still very clean. The hotel staff is very friendly and helpful, always saying hi and looking for ways to make your stay better.
Disliked: As with most small hotels in the area, the wait time for an elevator is frustrating. You just have to plan for it. Fortunately, I was on a low floor and could use the stairs.

5

Exceptional - 5 out of 5

Hai Mon, 14 October 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

You Mon, 14 October 2019

Superb

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Element Times Square West 311 West 39th Street, New York City, NY