Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

Fabulous

Excellent location, decent hotel

Liked: Excellent location, really convenient to go everywhere in the city as subway is like 5 minutes from the hotel. Decent breakfast as there weren?t many options but changed every day. The staff was really nice and kind, talking to us every so often or checking that everything is ok. We had a minor issue with hot water which was resolved in a matter of minutes.The mattress was really really good. Nice to rest after a really long day at New York They offer a luggage lock room as well, which was really handy
Disliked: The lifts are really bad. 3 lifts serving 40 floors just doesn?t work. And they are not big enough to carry many people. It?s easier to walk down the stairs instead of waiting more than 15 minutes.Also the ?green policy? they claim they follow. It?s noted everywhere, on the doors, on the bathroom mirror, on the fridge. That they make their best effort to reduce their carbon footprint. Although it looks like they aren?t doing their best. In the breakfast they offer plastic forks, knives, glasses etc which can be avoided. In addition to that there are no recycling options. The same bins for everything (actually there are some but no one cares) Or one morning we found the room?s dishwasher to operate with only one glass inside, not an efficient way to preserve water

Breakfast

Liked: Breakfast was the best ever. So many choices and plenty of tables. Amount of food never ran low. We certainly would stay again and recommend

Very good

Liked: Bed very comfy.
Disliked: Room very small for 4 people Lifts very slow Breakfast area very small for amount of people staying

Exceptional

Liked: We liked the customer service, cleanliness bf and happy hour
Disliked: Not anything I can think of

Good

Liked: Nice location, close to subway terminals and bus stations. Easy walk to central park and times square.

Good

This is a gem of...

Liked: This is a gem of a hotel, located conveniently close to Times Square and my office! The facility is newly renovated in the last 5 years so it is still very clean. The hotel staff is very friendly and helpful, always saying hi and looking for ways to make your stay better.
Disliked: As with most small hotels in the area, the wait time for an elevator is frustrating. You just have to plan for it. Fortunately, I was on a low floor and could use the stairs.

Exceptional