Element New York Times Square West Guest Reviews
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0.4 miles from New York City centre |
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Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017
Very nice, comfortable place.
Liked: Clean.
Disliked: Elevators.
Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017
Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.
Liked: Bed was very comfortable.
Disliked: None.
Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Kristina Fri, 15 March 2024
Great value for money with...
Liked: It was an amazing stay! The room was huge and even with a somewhat view. The windows ensured good sound isolation and curtains protected from light. We had a room with a mini-kitchen: fridge, microwave, dishes. Everything was very-very clean (cleaning is every other day)! Bathroom supplies were provided twice. The breakfast was included in the price - amazing value for money. The breakfast was okay and the coffee was good. On certain days there were complimentary drink/snacks in the afternoon! Amazing! The main sights (Times Square, Broadway area) were a walking distance. The staff were very friendly and supportive and helped also with keeping our luggage after the check out. There is a roof top opened for public with some views. I strongly recommend this hotel for a nice stay.
Disliked: The elevators are a subject to long waiting and sometimes we just went down using stairs because it took too long :) but this is a really small issue, everything else was perfect!
Agathi Fri, 15 March 2024
Passable
Daniele Thu, 14 March 2024
Exceptional
Liked: Localization
Disliked: Food and the elevators
Shelbi Tue, 12 March 2024
Passable
Liked: location was perfect and the hotel looked very nice
Disliked: there was hair in the bed like it had not been cleaned
Olatunde Mon, 11 March 2024
Very good
Lucy Mon, 11 March 2024
Great location, too many rooms...
Liked: The location, the bed/mattress, bath... the staff were really friendly although the infrastructure exceeds them. Nice room hotl in convenient location, with kitchenette that made it great. Coffe Machine, stoves, excellent. Yet too many rooms and floors (around 40 floors, 10 ROOMS PER FLOOR) and only 3 elevators . Gluten free options available at breakfast
Disliked: The elevators don' have capacity to accommodate all that people. Neither does the breakfast lounge. Breakfast is OK and is refilled constantly, yet no seating space - they say it's first come, first serve, but they can probably only seat 30 people at the most...you could pick breakfast and go to your room, but It takes up to 30 min to use the elevator. Buy your own breakfast and enjoy the comfy rooms.
Ermina Sun, 10 March 2024
Perfect weekend in NYC!
Liked: The location was ideal, providing easy access to the city's attractions and amenities. Times Square is only few minutes away! The staff members were exceptionally courteous and helpful, adding to the enjoyment of my visit. The breakfast was delicious and offered a wide variety of options.
Disliked: I would highly recommend this hotel to anyone looking for a fantastic stay in New York City!
Kearney Fri, 8 March 2024
Overall great stay
Liked: Location is great, breakfast was decent.
Dennis Fri, 8 March 2024
Exceptional
Jackie Thu, 7 March 2024
Very good
Liked: Nice view from our room.
Disliked: Check in person named Mia was rude!