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Element Times Square West eeef
Element Times Square West, 311 West 39th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2015 Ratings)
1.4 miles from New York City centre
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Hotel Description
Free Wi-Fi a complimentary buffet breakfast and super-comfortable beds make the non-smoking Element New York Times Square West a winner with Our guests. This 30-story hotel has 411 rooms all with signature king-size Heavenly Beds kitchenettes that can be stocked with items from the 24-hour gourmet pantry and spa-inspired baths with rainforest showers and big fluffy robes. Bring Rover since he'll be welcomed with his own mini-Heavenly Bed waiting. There's a free daily buffet breakfast and a gym too. Element New York Times Square West is located 17 miles from JFK International Airport and eight miles from LaGuardia International Airport smack dab in the middle of the Theater District and Times Square shops dining and shows. There are plenty of places to hop the subway to anywhere in the city but if you want to hoof it Macy's and the Empire State Building are less than a half-mile away and you can walk to Radio City Music Hall Rockefeller Center and St. Patrick's Cathedral in 10 minutes.

Check-in time: 15:00   Check-out time: 11:00
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Tour Desk
` Air Conditioning
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Ironing service
` Gift shop
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Snack bar
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` Grocery deliveries
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Toilet with grab rails
` Higher level toilet

Element Times Square West Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

5

Exceptional - 5 out of 5

Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

5

Exceptional - 5 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

5

Exceptional - 5 out of 5

Karen Sun, 10 November 2019

Exceptional

Liked: Everything was fabulous

4.6

Wonderful - 4.6 out of 5

David Sun, 10 November 2019

Superb

4

Very Good - 4 out of 5

Frances Sat, 9 November 2019

Very good

Liked: Loved the pillows,and the little kitchen. Good location.

4.6

Wonderful - 4.6 out of 5

Gabriela Sat, 9 November 2019

Superb

Liked: I have read reviews on this hotel before booking and I truly though those were from naive tourists. Having stayed in different hotels in NY I truly expected to be a dirty-carpet-stinky-ac kind of place but boy I was wrong. Staff is super friendly and room has kitchenette with stacked fridge, microwave,mini stove and filtered water on the faucet. Hard wood floors in the whole room, no stinky carpet. Nice waterfall shower and everything really clean. Such a nice place for a one night stay in the city. Ah, and free breakfast!
Disliked: No complaints!

5

Exceptional - 5 out of 5

Emma Sat, 9 November 2019

Outstanding. The staff are amazing.

Liked: The Staff were outstanding. They went above and beyond, always happy to help, and we're always friendly and happy to chat. The breakfast exceeded our expectations. They had something for everyone. Always kept the food topped up and if we asked for something they were always onto it asap. They even had some nibbles for the late afternoon which was handy if you ended up back at the hotel after a day of adventures. They also accommodated ppl running the NY Marathon and started breakfast early for us so that we could eat before our early day. The hotel was in a great location. Very close to everything. The pub next-door was very cosy and the food was good, also you get a discount if you stay at the hotel. Couldn't fault the hotel or the staff. The staff are probably the best I have ever dealt with at any hotel. I would 100% recommend staying here.
Disliked: Nothing. Everything was perfect. FYI the lifts in the morning can take awhile to get down for breakfast at busy periods. Just get to the lifts earlier or walk the stairs.

4.6

Wonderful - 4.6 out of 5

David Sat, 9 November 2019

Superb

Liked: The breakfast and gym facilities are fantastic
Disliked: Only 3 elevators is not ideal but understandable. Would suggest that the hotel encourage those on the lower floors to use the stairs as much as possible to reduce waiting times for those on upper floors

3.8

Good - 3.8 out of 5

Anonymous Sat, 9 November 2019

Good

4.2

Very Good - 4.2 out of 5

Christopher Sat, 9 November 2019

Great location, comfy beds and...

Liked: Friendly staff, great location and super comfy beds. I would recommend to anyone spending a few nights in NYC
Disliked: The elevators were a little slow at times

2.9

Okay - 2.9 out of 5

Anonymous Sat, 9 November 2019

Okay

Liked: Breakfast. Staff were friendly in kitchen area. Cleaners polite. Front desk people average in attitude.
Disliked: Elevators were an issue. No toilet brush to clean toilet after use.

4

Very Good - 4 out of 5

Anonymous Fri, 8 November 2019

Great value and accesibility near...

Liked: Amazing location! Just a block away from subway stations, coffee, restaurants, rooftops and shopping. Would recommend for people that just want a comfortable and clean place to sleep, with good breakfast and great value for the money.
Disliked: They had an issue with the elevator in those days so we had to use the stairs. Fortunately, we were in a lower floor so it wasn't that uncomfortable.

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Element Times Square West 311 West 39th Street, New York City, NY