Element New York Times Square West Guest Reviews
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|1.4 miles from New York City centre|
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Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017
Very nice, comfortable place.
Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017
Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.
Liked: Bed was very comfortable.
Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Debra Mon, 20 May 2019
Liked: Good sized room especially for NYC and it was very clean, great view. Bed very comfortable and lovely sheets. Kitchenette great - nice sparkling clean refridgerator and dishwasher , crockery. Good sized shower - all very clean & fresh.
Disliked: The location in Hells Kitchen is smack in the middle of chaos& noise. That was the only challenge for us. But Great if you need to get anywhere as its in the centre & subway very close.
Allan Mon, 20 May 2019
would recommend to anyone going...
Liked: the location and the friendly staff
Narit Mon, 20 May 2019
Disliked: Room not ready at check-in time 15.00.I?d to be waited until nearly 16.00.
Yurissa Sun, 19 May 2019
Liked: Molly on reception was amazing and helpful. She went above and beyond! Location of hotel is really good - only 5 mins from Times Square. Plenty of places to eat just steps from hotel. It is a very popular hotel and it is always busy and hectic! Breakfast was good but sometimes you have to wait to get a seat as it gets so busy. We had the studio room with city views - it was fantastic. Small kitchen which was handy when we just wanted to chill at the hotel and the room is so spacious. They have a laundry service but also had a coin operated laundry in the basement which was so much cheaper and convenient! Wi-Fi was fast, bed was comfortable. This hotel is well priced for the location. Thank you for the nice stay.
Disliked: Lifts were busy like the other reviewers mentioned. Sometimes we stopped at almost every level but there was no space. They had all 3 lifts working which was good - I can imagine the wait if they had even one lift broken! Provided you leave yourself enough time to go somewhere it would be no issue.
Tanja Sun, 19 May 2019
Liked: It would have been nice if there is something green on breakfast. Coffee, bagels, bread and cereals was really good.
Location was great, bus station near, easy to walk everywhere, subway was near.
Our room was 34th level so we have great view to Empire State Building.
Disliked: Elevators were slow and full of people.
Lindsay Sat, 18 May 2019
Liked: Price, kitchen in rooms, comfortable beds, breakfast included, yoga, wifi, friendly staff, reception evenings
Disliked: Appearance and garbage at entrance, dogs barking at 6am, elevator waits, need separate conditioner in rooms (not all in one), had to keep signing into wifi everyday. View out the window looks like a garbage lot... look up not down!
Tiffany Fri, 17 May 2019
My stay was great !...
Liked: I like the size of my room
Disliked: The smell outside of the hotel.
Abdallah Fri, 17 May 2019
Oswaldo Thu, 16 May 2019
very convenient hotel near to...
Liked: Room was confortable, with good bathroom and small kitchen. Excellent location, next to Broadway theatres and good restaurants, as well as close to the subway.
Disliked: Breakfast was always crouded; it was dififcult to find tables.
Patricia Thu, 16 May 2019
Great overall experience. Will definitely...
Liked: Loved our spacious room. Loved the front desk staff & free breakfast was consistently good. It was walking distance to most attractions
Disliked: Elevators were full & one was out of service.