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Element New York Times Square West eeef
Element New York Times Square West, 311 West 39th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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HOTEL RATING: 
VERY GOOD
4 out of 5 (2011 Ratings)
1.4 miles from New York City centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi a complimentary buffet breakfast and super-comfortable beds make the non-smoking Element New York Times Square West a winner with our guests. This 30-story hotel has 411 rooms all with signature king-size Heavenly Beds kitchenettes that can be stocked with items from the 24-hour gourmet pantry and spa-inspired baths with rainforest showers and big fluffy robes. Bring Rover since he'll be welcomed with his own mini-Heavenly Bed waiting. There's a free daily buffet breakfast and a gym too. Element New York Times Square West is located 17 miles from JFK International Airport and eight miles from LaGuardia International Airport smack dab in the middle of the Theater District and Times Square shops dining and shows. There are plenty of places to hop the subway to anywhere in the city but if you want to hoof it Macy's and the Empire State Building are less than a half-mile away and you can walk to Radio City Music Hall Rockefeller Center and St. Patrick's Cathedral in 10 minutes.

Check-in time: 15:00   Check-out time: 12:00
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1 room
7
2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` Hair dryer
` ATM/cash machine on site
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` Accessible facilities
` Baggage Storage
` Iron
` Non-smoking Rooms
` Safe
` Security
` Translation services
` TV

Element New York Times Square West Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5.0 out of 5

Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017

Very nice, comfortable place.

Liked: Clean.
Disliked: Elevators.

5

Exceptional - 5.0 out of 5

Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017

Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.

Liked: Bed was very comfortable.
Disliked: None.

5

Exceptional - 5.0 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

4.6

Wonderful - 4.6 out of 5

Eugeniapal Thu, 13 December 2018

Great location, awesome view and...

Liked: The staff was super helpful and nice. Anything we needed they made sure we had it. Thank you!! We had such a great time!
Disliked: Nothing! Everything went great with us!

4.8

Exceptional - 4.8 out of 5

Michelly Thu, 13 December 2018

Exceptional

Liked: Amazing bed! Very comfortable. Big suite! Powerful big shower. The location is close to Times Square and Macy?s.
Disliked: Amazing!

2.9

Okay - 2.9 out of 5

Susan Wed, 12 December 2018

Lovely helpful staff, but below...

Liked: Staff
Disliked: Facilities, elevator, room, bathroom functionality.

1.9

Poor - 1.9 out of 5

Sofia Wed, 12 December 2018

Poor

Liked: Location
Disliked: We arrived and they didn?t know what we paid and what we owed. We talked to five different employees during our stay and they all said ?we can?t do anything until the checkout? we paid the balance and the money taken was twice the amount and they said they couldn?t return it until the checkout. It is the day after the checkout of a twelve night stay and we still don?t know if we will take our money back.At the checkout they said they updated their system and said Booking.com would send us the invoice. The only paper they would give us was with 0 balance.After contacting Booking.com and confirming that that doesn?t happen we went back and after half an hour and a threat to call the police they found the whole amount paid and gave us the real receipt of payment. As for the cleanliness of the room we had to request a change of sheets after five nights. And we found out that the only thing they do is make the bed, take the garbage and put new towels. No vacuuming no cleaning the bathroom. And what they were supposed to do was done half(garbage) one day and half(towels) the next.

5

Exceptional - 5.0 out of 5

Sid Wed, 12 December 2018

Exceptional

Disliked: The elevators

4

Good - 3.95 out of 5

Ayot Wed, 12 December 2018

Almost perfect.

Liked: The room was amazing, the bed was comfy and location was decent.
Disliked: No ice machines through out, had to go to front desk and given freezer bag with ice, and no business center unless we paid 200 a hour I just needed a quiet place to make a call they told me the breakfast area. If I were to come back for business again I'd choose elsewhere but if just for my leisure I'd stay here.

4.6

Wonderful - 4.6 out of 5

Nasser Wed, 12 December 2018

Superb

Liked: Location and the staff Room was very clean and nice

4.8

Exceptional - 4.8 out of 5

Gemma Wed, 12 December 2018

Exceptional

4

Good - 3.95 out of 5

Abdelhalim Wed, 12 December 2018

Good

2.9

Okay - 2.9 out of 5

Daniel Tue, 11 December 2018

Okay

Liked: The room was very nice. Large and well appointed. Breakfast (which is included) was more elaborate than I expected.
Disliked: There aren?t enough elevators for a 40 story building. The lobby and public spaces are too cramped for so many guests.

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Element New York Times Square West 311 West 39th Street, New York City, NY