Element New York Times Square West Guest Reviews
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|1.5 miles from New York City centre|
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Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Jon Mon, 27 March 2017
Disliked: The extra daily charge for parking the disorganization at the front desk
Papassorn Mon, 27 March 2017
Liked: Location is convenient.
Disliked: Time taken during check-in. Could improve.
Kevin Fri, 24 March 2017
Liked: Amazing room and views of New York, in our room and rooftop. Gorgeous breakfast, with a high variety. Perfect ubication close to Port authority and Times Square.
Disliked: They could have a better use and size of the rooftop.
Anita Thu, 23 March 2017
Liked: The bed was really comfy and it was great to have breakfast included. Excellent location, very central. For the price it lived up to all our expectations.
Ilan Tue, 21 March 2017
Liked: Breakfast very simple, not enough room to sit. sometimes during busy (morning) time
Disliked: our room was arranged for disabled. did not have bathtub
International Tue, 21 March 2017
Liked: Very good room (Not big/not small) with a small kitchen and good size refrigerator. The hotel police rewards points if you don't need room services every day, which it was really great for us.
Disliked: Can't the hotel provided just plain omelet instead of omelet in a bun? We are carb-less customers!!
David Tue, 21 March 2017
Liked: All of the entire staff were extremely professional and made the trip an even better experience!
Arjun Tue, 21 March 2017
Liked: The place was great, the service was excellent and quick. The lady that checked us in and the one that checked us out were polite and accommodating. Our favourites were James and Bryan. If we come back to stay at the hotel they would definitely be a big reason! . They were helpful thoughtful and made everything smooth and easy and comfortable for us.
Disliked: The elevator was crowded and slow.
Zoran Tue, 21 March 2017
Disliked: Room location
Josť Tue, 21 March 2017
Liked: Location. Nice restaurants nearby.
Disliked: Staff not friendly at all. Breakfast is disappointing: low quality food, noisy, messy and served at a very small area.