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Element New York Times Square West eeef
Element New York Times Square West, 311 West 39th Street, New York City, NY| Area: Midtown West - Times Square
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
VERY GOOD
4.2 out of 5 (1786 Ratings)
1.5 miles from New York City centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi a complimentary buffet breakfast and super-comfortable beds make the non-smoking Element New York Times Square West a winner with our guests. This 30-story hotel has 411 rooms all with signature king-size Heavenly Beds kitchenettes that can be stocked with items from the 24-hour gourmet pantry and spa-inspired baths with rainforest showers and big fluffy robes. Bring Rover since he'll be welcomed with his own mini-Heavenly Bed waiting. There's a free daily buffet breakfast and a gym too. Element New York Times Square West is located 17 miles from JFK International Airport and eight miles from LaGuardia International Airport smack dab in the middle of the Theater District and Times Square shops dining and shows. There are plenty of places to hop the subway to anywhere in the city but if you want to hoof it Macy's and the Empire State Building are less than a half-mile away and you can walk to Radio City Music Hall Rockefeller Center and St. Patrick's Cathedral in 10 minutes. Lots of creature comforts - "clean trendy modern" rooms "well-stocked full kitchens" and "fantastic helpful staff" — make Element New York Times Square West a great choice for our guests headed to the area.

Check-in time:15:00 Check-out time:11:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Parking
` Coffee/tea maker
` Refrigerator
` desk
` telephone
` dishwasher
` alarm clock
` Accessible facilities
` Air conditioning individually controlled in room
` ATM/Cash machine
` Baggage hold
` Connecting rooms
` Cribs
` Data port
` DVD player
` Exercise gym
` Fire safety compliant
` Fitness center on-site
` Hairdryer
` Iron
` Meeting rooms
` Multilingual staff
` Non-smoking
` Plates and bowls
` Safe
` Safe deposit box
` Shops and commercial services
` Smoke detectors
` Stove
` TV
` Wake-up calls
` Ergonomic chair
Element New York Times Square West 311 West 39th Street, New York City, NY

Element New York Times Square West Guest Reviews

OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Ada, Bristol, CT Sat, 21 July 2012

Liked: Staff very helpful and polite. Will stay again next visit to NYC.

3.2

Pleasant - 3.15 out of 5

Angela Thu, 18 May 2017

Liked: Breakfast was fine love thAt strawberry drink it was delicious. Missing coffee in room packs were open
Disliked: Bed had hair in it when pulled comforter back and sheet had spots.

5

Exceptional - 5.0 out of 5

Paul Wed, 17 May 2017

Liked: staff is very helpful central location
Disliked: at check in let people know that they can't overload elevators

3.4

Pleasant - 3.35 out of 5

Cigdem Wed, 17 May 2017

Liked: Room kitchen
Disliked: Cleanliness

3.8

Good - 3.75 out of 5

Kelly Wed, 17 May 2017

Liked: Loved the location and how eco-friendly it is.
Disliked: The Dog barking next door kept me up half the nightime. I'm all for traveling with pets, but please make sure they are somewhat behaved

3.8

Good - 3.75 out of 5

Lora Wed, 17 May 2017

Liked: Great location - walking distance to Times Square and many exhibits and shows :) Free Wifi was a bonus! Concierge and hotel staff were friendly and helpful in navigating the area - was greeted by someone every time we entered the lobby :) Continental breakfast offered a good variety of food (bagels, yogourt, cereal, muffins, coffee, fruit smoothies) Would definitely recommend to others and stay again!

4.8

Exceptional - 4.8 out of 5

William Tue, 16 May 2017

Liked: Friendly helpfull staff. Complimentry breakfeast and kitchen immenitties within my r[m.
Disliked: Elevators were not working well most of my stay

2.7

Fair - 2.7 out of 5

John Tue, 16 May 2017

Liked: The location is good, and the free wifi was strong. Not much else to recommend it.
Disliked: There are not enough elevators for a 40 level building. We dreaded having to use them as we generally had to wait a long time to get up to or down from our 37th floor room. No service elevators so staff have to use limited guest elevators. Breakfast poor. Didn't bother with it after the first day. Also not enough space for guests to eat breakfast in breakfast area. Room we had was badly designed. Not much space in the room yet TV was on its own piece of furniture in the middle of the room. Not really enough room for 2 people and their luggage. Bed was good but the hard edges of the bed base in such a small room meant many bruised shins.

2.5

Fair - 2.5 out of 5

Farah Mon, 15 May 2017

Liked: Location
Disliked: Staff was not helpful, breakfast was awful, just bagels, rates were too high for what you were getting, afternoon snacks were not good. This was the 3rd Elements I have stayed in and the other two were fantastic. I would not come back to this one.

3.8

Good - 3.75 out of 5

Anjt Mon, 15 May 2017

Liked: Being close to Times Square and the Port Authority makes it possible for you to get a subway line to everywhere. You can get easily through E & A train from the JFK. Reach downtown or Brooklyn easily. As a tourist the location is perfect. The city views are great if you have a high floor. You can hear the city sound and have the real NYC experience. I liked that you can take your breakfast to your room every morning.
Disliked: The surrounding neighborhood isn't clean or quiet but this is what you get when you stay close to Time's Square. This is not the hotel's fault. If you are looking for a quiet neighborhood you can stay downtown.

5

Exceptional - 5.0 out of 5

Candice Mon, 15 May 2017

Liked: Customer service was superb
Disliked: The hotel was very nice and the staff was very welcoming.

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