Element Dallas Downtown East Guest Reviews
Write a review
|1.5 miles from Dallas centre|
Write a review
Monica Wed, 20 January 2021
Liked: The hotel is clean, and the staff was really nice, although we had very limited interaction with them.
Disliked: If you stay at this location, do not accept Room 213. The parking lot light is literally right outside the window. We did not realize that until we went to bed, and it was as if we were sleeping during the day. The darkening curtain was ineffective. At that point, it was late, so we did not request to change rooms. I also was disappointed with the $50 pet fee. I was expecting maybe $25. Their hotel site does not provide the amount of the fee. It just says a fee may apply. So that expense was a surprise, and it damaged my perception of the value. We were only there one night, so I was looking for something clean and inexpensive. We paid around $140 but did not receive the equivalent value. Our dog is a miniature dachshund. He stayed in the bathroom. No mess. It would have cost less to board him.
Trey Thu, 31 December 2020
Anonymous Sat, 26 December 2020
Liked: There was a full kitchen in the room, bathroom was nice and spacious, beds comfortable. Great room! Location was right near the hospital which is why we were there, very accessible parking though you do have to pay.
Disliked: Paid parking. Didn't enjoy the girl that checked us in. $20 to switch from a king room to a double queen. This has been interchangeable at most placed I've stayed especially when they aren't busy. Hotel was not busy at all, parking lot was mostly empty, and only saw a couple of other guests.
Miguel Mon, 7 December 2020
Liked: The pool is nice. The rooms are quite.
Disliked: The room had some lightbulbs broken. In the bathroom, the mirror covers the energy outlet so My wife couldn't use the hair drier in the bathroom. She connects the hair drier to another outlet and the electricity went out. Fortunately, the breaker box was in the room so I took care of it. But even tho that's not correct. Also the parking. They should give a discount if you are staying at that hotel. They have a lot of parking and it doesn't get full even at night. They charge 11.23 with taxes already included for 24 hours. Its not bad if you are not staying at the hotel. Also, the "breakfast" that is included is total garbage! It was just bagels, water, coffee, and a lady doing pancakes. That's it! One of my decision of picking this hotel was the breakfast included. Not worth it.
Jamie Sat, 5 December 2020
Aside from breakfast we had...
Liked: I like the room and the set up of the balcony area.
Disliked: Breakfast was limited and the warm food took extremely long. We had to leave the hotel to get food.
Justin Sun, 29 November 2020
Too expensive for a hotel...
Liked: Breakfast was acceptable, bearing in mind COVID. Clean and modern.
Disliked: Lack of transparency about paid parking on website. For a new building, lack of sufficient sound proofing between rooms. Expensive laundry facilities.
Greg Sat, 28 November 2020
Overall good - just not...
Disliked: Towel Service lacked
Juan Fri, 27 November 2020
Erika Thu, 26 November 2020
Thomas Thu, 12 November 2020
Nice hotel, price should be...
Liked: The hotel was great.
Disliked: At a hotel like this I didn't like having to pay for parking. The breakfast was terrible.