Element Arundel Mills BWI Airport Guest Reviews
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Gremillion Sat, 31 May 2025
Pleasant
Liked: Good value.
Disliked: Front desk was not very fast at check in. The computer system was down, but 25 minutes to check in around midnight is not acceptable.
Anonymous Wed, 28 May 2025
I made it work for...
Disliked: No one came to clean my room or change my sheets. No garbage was picked up from my room.No fresh towels provided unless requested. I changed my own sheets after requesting new ones. Free breakfast was horrible. Sausage was like burned leather.
Simone Sat, 24 May 2025
Exceptional
David Tue, 20 May 2025
Practical for my purposes, very...
Liked: So I liked having a full kitchen, I like the idea that there was a pool and the idea that there was breakfast but I have comments about that. The staff was very nice and given the problems they were having with the computer for at least a couple of weeks, they did their best. The place was clean.
Disliked: These areas could really use improvement: the bed was way too soft, the shower was way too weak, the carpet was too thin, the pool had some kind of weird foam on the top when I went in, it was a little weird to go in honestly, The breakfast sausages were burnt to a crisp, and there wasn’t a lot of selection with respect to muffins, fruit etc. And the computer was down and so I cannot get a receipt, was more difficult to change my reservation when I needed to, they were confused and slow at checking in, couldn’t even tell if I was at the loft or at the element. So took an inordinate amount of time.
Frederick Tue, 6 May 2025
Good
Liked: Location, close to BWI airport and Arundels Mall. Staff was very nice
Disliked: Does fell like an hotel, more. a residence. Still, price was not cheap.
Keith Mon, 5 May 2025
Very good
Swank Mon, 28 April 2025
I deserved a refund or...
Liked: Location was nice
Disliked: Booked and paid for a King Room with couch bed. Received one queen bed without the couch bed. Next morning found out that the shower was not working. Water was turned off.
Eve Wed, 16 April 2025
Exceptional
Babygirl Thu, 3 April 2025
Exceptional
Melca Wed, 2 April 2025
Bad
Liked: NA
Disliked: The room looks nothing like on pictures the floors were very dirty room smelled horrible the toilet wasn’t flushing it was a very bad and uncomfortable experience.