Superb

Exceptional

The location is perfect. the...

Liked: location impeccable
Disliked: when we arrived, late in the evening without a booking because we had been locked out from home (we forgot our keys inside), the guy opening the door said they were fully booked and invited us to leave. It was not true.

If location is key, you...

Liked: A comfortable but not amazing hotel room - functional and has all you need. Location superb, public sitting areas convenient, porter and concierge service very helpful. Reception fairly unwelcoming. Overall a pretty good option if you can get a decent price, particularly considering the superb location.
Disliked: It's fairly barebones and the bathrooms could do with an update. Coffee machine in the room not really worth bothering with. Initial welcome was below par, but otherwise service was good.

Very good

Disliked: The room was hot. The fan provided did not work (room 209)

Good

Liked: Great location, and very nice hotel - though the bedroom was a bit ‘tired’.
Disliked: Restaurant closed (other than than for breakfast).

Very good

Liked: Durrants is just a lovely place to stay

Superb

Liked: The location was great, and the quirkiness of the hotel was lovely. The staff were welcoming and helpful.
Disliked: The room was quite small, and though toiletries were of good quality, the toilet paper was not. Breakfast quality was just adequate. The second morning, I had to ask a couple of times for our toast, then the previously ordered juice.

A relaxing get away

Liked: The location is exceptional and the breakfast was particularly good. The room was lovely and had a bath!
Disliked: There was a plastic sheet on the bed which made the bed rather sweaty and uncomfortable, but the bed itself was good.