Dream Hollywood by Hyatt Guest Reviews
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Write a review
Lexus Sun, 24 August 2025
Exceptional
Liked: Location
Disliked: Needed microwave in room..parking over night insanely high
Erica Sat, 23 August 2025
Superb
Ivory Thu, 21 August 2025
I would stay here again,...
Liked: offered champagne while we waited for our room. when checking in, lobby was very nice.
Disliked: nothing
Princess Thu, 21 August 2025
I’d be sure to stay...
Liked: Very clean and staffs are efficient
Louise Wed, 20 August 2025
Exceptional
Liked: This hotel is at the heart of all excitement! From the rooftop pool and dining area, marvel at breathtaking views of the iconic Hollywood sign rising majestically against the skyline. Step outside, and you're just a stone's throw away from vibrant clubs, delectable restaurants, and even Trader Joe’s for all your essentials. Highly recommended! We are already counting down the days to our return visit!
Macey Tue, 19 August 2025
Overall great stay and would...
Liked: Good location. Rooftop pool and view of the Hollywood sign. Friendly staff
Disliked: Valet online parking
Kristin Tue, 19 August 2025
Superb
Liked: The bed and pillows were absolute bless
Yusuf Mon, 18 August 2025
Horrible hotel
Liked: Nothing except good people as employees
Disliked: So much, the rooms were small, not cleaned well, no service whatsoever to your room! West Hollywood not safe at all first night we came a stranger ran into the hallway of the hotel and bodyguard had to escort him out
Linda Mon, 18 August 2025
Superb
Liked: Very friendly and accommodating staff! Good location and amenities.
Disliked: The bed was not very comfortable and a chair in the room would have been nice.
Nikas Mon, 18 August 2025
The hotel itself is excellent...
Liked: The hotel is beautiful and modern, with an excellent location overlooking Hollywood. Everything was spotless, and housekeeping provided daily service, keeping the room fresh and comfortable. The room and bathroom were stylish, with high-quality amenities such as shampoos, soaps, and daily towel replacements, which made my stay very pleasant.
Disliked: Unfortunately, the front desk service was extremely disappointing and ruined an otherwise great experience. Even though my booking was fully prepaid, I was told to leave a deposit. My card was not working, but I had the ability to pay via Apple Pay with a US bank account. The staff simply refused, and the manager offered no alternatives whatsoever. When I asked about paying in cash or through Booking, I was again told “no.”The attitude of the front desk made me feel as if I was being judged for not having money, and as though they wanted me to leave. For such a modern and beautiful hotel, this kind of customer service is unacceptable. Better training and flexibility from the front desk staff are urgently needed.