The staff in general was very friendly and helpful.

Liked: Room size was great and had a very comfortable bed. The shuttle driver went out of his way to show us some of the historic sites and pointed out some places to eat.
Disliked: The breakfast cost was a little high for what you get.

Liked: The hotel was very clean the staff was excellent - I would recommend.
Disliked: I was charged twice for parking.

Overall, a good trip. The bathrooms are just missing a few details. But I would still stay here again next time I come to town.

Liked: Lovely people. Awesome bar, and really good room service food. Very comfortable bed, and furniture. Very spacious room.
Disliked: No light in the shower made it very dark. No shelf spots in the shower for soap/shampoo. No exhaust fan in bathroom.

Everyone was so helpful and the room was nice. The valet people were so helpful. Great place and will return.

Liked: The staff was amazing.
Disliked: None.

Pleasant

Disliked: The fridge in the room was unplugged when I came in the room, so I plugged it up and it made noise the whole night.

Superb

Superb

Liked: The layout of the room was nice! If people needed to sleep we could all hang out in the living room and relax without disrupting others! Best room I've stayed in in Detroit.
Disliked: There is nothing I didn't like about this room! It was great.

Exceptional

Superb

Liked: Staff was GREAT!

Worst Hotel Stay Ever.

Liked: My money reimbursed.
Disliked: The first night of our two night stays there was no heat in sub-zero temperatures. I could not take a bath prior to going to the statewide convention. In fact, I slept in my clothes to keep warm. We were moved to another room, but it was too late to take a bath. We did a hand washing and was humiliated throughout the 10-hour conference. Upon returning to our new room we found the room had not been cleaned. There were no fresh towels or toiletries. The bed was not made, and there was no coffee or cups. We were tired so we just went to bed. I would rank my stay at your hotel as the worst experience ever.

It was a satifying stay...

Liked: The room was very comfortable and clean. Staff was friendly.
Disliked: The room we stayed was king suite but there was no even water to drink in minibar. Besides Hilton hotels should offer free wifi.

It was amazing

Liked: The staff were amazing and the night staff guys were the best would stay here again for sure