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DoubleTree Suites by Hilton Detroit Downtown -Fort Shelby eeef
DoubleTree Suites by Hilton Detroit Downtown -Fort Shelby, 525 West Lafayette Boulevard, Detroit, MI | Area: Downtown Detroit
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (230 Ratings)
1.7 miles from Detroit centre
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Hotel Description
In the center of downtown and offering rooms with complimentary Wi-Fi on-site dining and a fitness room the non-smoking DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby is a top choice of Our guests. The DoubleTree occupies what was formerly the Fort Shelby Hotel dating to the early 20th century and beautifully blends classic architecture with modern design and high-tech amenities. The 22-floor hotel offers 203 rooms with triple-sheeted pillowtop beds free Wi-Fi and remote printing capabilities flat-panel cable TVs with HBO alarm clocks with mp3 jacks and work desks. Small pets are welcome for an additional fee. The hotel restaurant serves seafood sushi and steaks. There's also a cafe that's open for breakfast and lunch and a bar offering late-night drinks and light fare. Additional amenities include a fitness room a gift shop and free shuttle service within a three-mile radius. Valet parking is available for an additional fee. The DoubleTree is three blocks from Highway 10. It's a three-minute walk from the Cobo Center and a half-mile from the MGM Grand Casino. Greektown is a 15-minute walk away. There's a People Mover stop one block from the hotel to get you around even faster. Detroit Metro Airport is 21 miles away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Private parking
` Kid meals

DoubleTree Suites by Hilton Detroit Downtown -Fort Shelby Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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5

Exceptional - 5 out of 5

Tony, Roscoe, visiting Joe Louis Arena Sun, 22 March 2015

The staff in general was very friendly and helpful.

Liked: Room size was great and had a very comfortable bed. The shuttle driver went out of his way to show us some of the historic sites and pointed out some places to eat.
Disliked: The breakfast cost was a little high for what you get.

5

Exceptional - 5 out of 5

Suretee L, Flint Michigan, visiting Detroit Princess Mon, 2 June 2014

Liked: The hotel was very clean the staff was excellent - I would recommend.
Disliked: I was charged twice for parking.

4

Very Good - 4 out of 5

Ryan, Kalamazoo, visiting The Fillmore Detroit Mon, 10 February 2014

Overall, a good trip. The bathrooms are just missing a few details. But I would still stay here again next time I come to town.

Liked: Lovely people. Awesome bar, and really good room service food. Very comfortable bed, and furniture. Very spacious room.
Disliked: No light in the shower made it very dark. No shelf spots in the shower for soap/shampoo. No exhaust fan in bathroom.

5

Exceptional - 5 out of 5

Farr, Detroit, visiting Music Hall Center Detroit Mon, 18 November 2013

Everyone was so helpful and the room was nice. The valet people were so helpful. Great place and will return.

Liked: The staff was amazing.
Disliked: None.

4.8

Exceptional - 4.8 out of 5

Dreana Sun, 16 February 2020

Exceptional

3.8

Good - 3.8 out of 5

Turunesh Thu, 6 February 2020

Good

5

Exceptional - 5 out of 5

Steve Tue, 4 February 2020

Exceptional

Liked: Excellent Location with friendly and helpful staff

4

Very Good - 4 out of 5

Anonymous Tue, 4 February 2020

Very good

Liked: The staff provides excellent customer service. I also like the spaciousness of the room. The location was perfect for my needs.
Disliked: I didn't like that I couldn't order room service because the phones in the room didn't work properly. I also didn't like the dripping faucet in bathroom

4.8

Exceptional - 4.8 out of 5

Anonymous Thu, 23 January 2020

Exceptional

Liked: Close to my event very clean rooms love the fresh free cookies
Disliked: Love everything just come down on the prices a little

1.9

Poor - 1.9 out of 5

Keeton Thu, 23 January 2020

READ BEFORE YOU BOOK: Buyer...

Liked: It?s downtown and close to major attractions
Disliked: The room wasn?t clean at all. Hair was found in the shower. Hair was all over the room. Stains on the sheets. Lipstick left on a glass of water. I immediately took pictures and went back to the desk which tried to resolve with food voucher and a room switch. The room switch was a downgrade with 2 queen size beds. I called they front desk to explain this was a downgrade from which i paid for and not accommodating and they finally agreed to have someone clean the dirty king suite. Upon entering, the cleaning lady told us sometimes people have too much hair and it?s hard to clean which i found odd. I begin to notice there is a hair tie with hair attached left on the floor from a previous customer and more hair throughout the carpet (I?m a male with no hair). It begins to get WORSE. I order food service and the glass comes up with a dirty lipstick stain (again i am a male). I complain to Mike who was my food service guy and he proceeds to apologize telling me he is the only one on staff working. I told the front desk the room was not clean or satisfactory and all they did was apologize for the mishap. I call booking immediately after check out and they basically told me it was my fault because i did not call them earlier and due to be accepting a food voucher there could be no further compensation. Keep in mind i accepted to room bring clean and food voucher BEFORE realizing that the problem wasn?t resolved at all. I continued to call and the managers gave me to run around stating i would be compensated then later taking it back. This is a terrible experience from both booking and Hilton who took little to no responsibility. All in all i paid $300+ for $60 motel 6 quality. I would not trust this hotel to accommodate business needs or to be clean. As a 6 year genius member I am very disappointed and looking for another third party to plan my future trips. HORRIBLE EXPERIENCE!! Be careful when booking at this hotel!!

4.4

Excellent - 4.4 out of 5

Erica Wed, 22 January 2020

Fabulous

5

Exceptional - 5 out of 5

Todd Tue, 21 January 2020

Exceptional

1

Poor - 1 out of 5

Anonymous Mon, 20 January 2020

Not impressed

Liked: Not impressed with the food
Disliked: I checked in on Monday, January 13th and was assigned room # 1028. One of the beds had soiled linen on it even the room was supposed to be ready for occupancy. Housekeeping changed the bed so I dismissed it even though this is supposed to be one of the better hotels. However, I cannot disregard the level of service provided by the valet. Not only did they take an unusually long time to bring my car around (over 25 minutes) even though I texted them 10 minutes prior to coming downstairs after finally getting the car my 72 year old mother fell outside and instead of assisting us the attendant just stared from inside the hotel doorway where the kiosk is located while a random stranger walking down the street was kind enough to help us.

5

Exceptional - 5 out of 5

Kedric Mon, 20 January 2020

Exceptional

Liked: Food and beverage manager was very helpful
Disliked: Bad weather forced us to go to the corner to get on the sidewalk

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DoubleTree Suites by Hilton Detroit Downtown -Fort Shelby 525 West Lafayette Boulevard, Detroit, MI