The staff in general was very friendly and helpful.

Liked: Room size was great and had a very comfortable bed. The shuttle driver went out of his way to show us some of the historic sites and pointed out some places to eat.
Disliked: The breakfast cost was a little high for what you get.

Liked: The hotel was very clean the staff was excellent - I would recommend.
Disliked: I was charged twice for parking.

Overall, a good trip. The bathrooms are just missing a few details. But I would still stay here again next time I come to town.

Liked: Lovely people. Awesome bar, and really good room service food. Very comfortable bed, and furniture. Very spacious room.
Disliked: No light in the shower made it very dark. No shelf spots in the shower for soap/shampoo. No exhaust fan in bathroom.

Everyone was so helpful and the room was nice. The valet people were so helpful. Great place and will return.

Liked: The staff was amazing.
Disliked: None.

Exceptional

Passable

Road trip short stay

Liked: The staff are friendly and rooms are clean
Disliked: Night time are noisy you can hear people sounds and also noise from the streets unfortunately window are not sound proof

Good

Liked: Downtown, welcoming staff
Disliked: Rundown, in need of renovation, broken shower head

Exceptional

Liked: Everything!

Good

Liked: Very nice hotel. Our room was very large which was great as we traveled with two (big) kids. Staff was really nice and accommodating.
Disliked: I never understand that when you book a room for four and you arrive with four people that you have to make your own bed in a hotel. And the cleaning staff didn?t make our kids bed. Only ours. The bathroom wasn?t really clean. (Hairs everywhere ?> not ours)

Good

Exceptional

Exceptional

Liked: It was clean, comfy and the staff was friendly. Most of all, it was within walking distance to everything that I wanted to do