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DoubleTree by Hilton Hotel New York City - Chelsea

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DoubleTree by Hilton Hotel New York City - Chelsea, 128 West 29th Street, New York City, NY -(888) 323-5826
Area: Chelsea Area
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (2300 Ratings)
0.3 miles Madison Square Garden
t7 mins walking
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The Spotlight on DoubleTree by Hilton Hotel New York City - Chelsea

Steps from the Stage in the Heart of Chelsea

Modern comfort meets Manhattan convenience at the DoubleTree by Hilton Hotel New York City - Chelsea. Just a short walk from Madison Square Garden and nestled in the lively Chelsea neighborhood, this hotel offers a cozy, reliable base with a stylish urban vibe. With a welcoming lobby, friendly staff, and thoughtful amenities, it's a smart pick for music lovers heading to a show in NYC.

Why Concert-goers love it

With Madison Square Garden only 1378 feet away and the 28th Street subway station just around the corner, getting to and from your show is effortless. The hotel’s central location means you're close to multiple venues, yet tucked away on a quieter street for some post-concert peace. Late check-in (from 4:00 PM) and a helpful concierge make late arrivals easy, and the free WiFi keeps your group connected for those last-minute setlist checks.

Who this Hotel is great for

This spot is ideal for:
  • Groups of friends looking for a home base near the action
  • Solo travelers chasing a bucket-list performance
  • Couples turning a concert night into a weekend getaway
  • Fans who need a quiet place to recharge after the encore
  • Budget-conscious travelers who still want comfort and location

Food and Drink Options

Chelton’s Bar and Grille, the on-site restaurant, serves up American favorites for breakfast, lunch, and dinner—perfect for grabbing a bite before or after a show. You’ll also find plenty of walkable dining spots nearby if you want to explore the neighborhood. Room service is available for those late-night cravings, and breakfast is served well into the late morning hours for those who sleep in.

Nightlife Options

While the hotel itself keeps things low-key, you’re moments from NYC’s best nightlife—from rooftop bars to cozy lounges and after-show hangouts. Whether you're aiming for a second round or just want a nightcap at the hotel bar, the location puts it all within easy reach.

What People Say

Past guests love the location, especially for events at Madison Square Garden. Reviews consistently mention the friendly staff, clean rooms, and the convenience of being close to subways and attractions like Times Square and Bryant Park. Many guests also appreciate the safe, walkable neighborhood and the warm cookie welcome at check-in.

Areas for Improvement

Rooms can be on the smaller side (hey, it’s NYC), and some guests mention that the elevators can get busy during peak hours. If you're a light sleeper, a higher floor might help with occasional street noise.

The Bottom Line

A prime pick for concert-goers wanting a central, comfortable, and convenient stay—especially if you're catching a show at Madison Square Garden.
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Nightclub/DJ
` Wheelchair accessible
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

DoubleTree by Hilton Hotel New York City - Chelsea Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Anonymous Sat, 28 June 2025

Pleasant

Liked: Location
Disliked: The lift situation is terrible, waited 10 minutes some days for a lift. And the air temperature in the lift area is ridiculous.

2.5

Fair - 2.5 out of 5

Kim Sat, 28 June 2025

Passable

Liked: The location was good near Penn station and train. The staff at front desk were friendly
Disliked: The elevator was slow, took stairs a few times. We were us shape so not a big deal. The rooms are small just big enough for 2 full beds 1 night stand. The hotel could use a refresh with some updates.

4.5

Wonderful - 4.5 out of 5

Wendy Fri, 27 June 2025

Superb

4.5

Wonderful - 4.5 out of 5

Tara-louise Thu, 26 June 2025

Perfect location to explore NYC!

Liked: Beds extremely comfortable, shower pressure excellent. Aircon in room very good. Fridge and safe in the room. Complimentary water in reception. We couldn’t believe how lucky we were to have found this place for a great price!
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Mert Thu, 26 June 2025

Poor

1.5

Poor - 1.5 out of 5

Opalyne Wed, 25 June 2025

Poor

Liked: location
Disliked: Room and view, no such thing as a decent viewThe lobby doesn't look like a hotel lobby. Definitely not worth the value.

4

Very Good - 4.0 out of 5

Jean Tue, 24 June 2025

Very good

4.5

Wonderful - 4.5 out of 5

German Tue, 24 June 2025

Superb

4.5

Wonderful - 4.5 out of 5

Daniel Tue, 24 June 2025

Good

Liked: location was great and the room was fine for what we needed it for the staff where friendly and had a good time I will definitely come back to NY one day again
Disliked: Nothing it was fine

2.5

Fair - 2.5 out of 5

Roger Mon, 23 June 2025

Satisfactory but frustrating with only...

Liked: Only 1 lift working during the stay, so with height of hotel and number of rooms there were delays and queues for the lift.Staff did not service the room, only thing they did was to drop off 2 bottles of water (chargeable after the 1st 2). Room was booked for 3 people and 2 bottles?Rooms very compact, but comfortable.
Disliked: Great location near Penn Station.Polite staff at reception on check in.Beds very comfortable.

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DoubleTree by Hilton Hotel New York City - Chelsea 128 West 29th Street, New York City, NY