DoubleTree by Hilton Hotel New York City - Chelsea Guest Reviews
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0.9 miles from New York City centre |
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Mikha Mon, 15 April 2024
Passable
Liked: Warm full and friendly reception
Disliked: We booked king room and asked for a double bed room but not available. Then we asked for an upgrade to suit double room rate ($.325) the terribly answer is our 3 night booking room can't deduct to upgrade suit room price
Nunda Sun, 14 April 2024
it is ok
Liked: The lication, and friendly
Disliked: No internet, no tv for one night
Karen Sun, 14 April 2024
Superb
Liked: Great location. Decent price. Clean facilities. In-room refrigerator, and uce machines available. Friendly staff. Discount on local parking.
Disliked: The elevators could be slow at peak times but we weren't in a hurry.
Guido Sun, 14 April 2024
Good location but bad Hotel.
Liked: The location is perfect to move around New York City
Disliked: The room was very small and with a lot of noise. There was a disgusting smell coming from the sink.The breakfast was very poor.
Laura Sun, 14 April 2024
Good
Liked: Front desk staff were wonderful!
Disliked: There is an issue with the elevators that could be addressed with smarter technology. Wait times for elevators was too long .
Susan Sat, 13 April 2024
Location was good but poor...
Liked: Close to all the sights.
Disliked: They tried to charge me twice- put through payment fraudulently to an old account as well as taking payment on cardFloors not cleaned once
Shaqwana Fri, 12 April 2024
Bad
Silvia Thu, 11 April 2024
good for short stay
Liked: the location very close to the station, the breakfast was nice but nothing special, they give you a cookie when you arrive, and you have a bottle of water in your room.
Disliked: there wasnt hand soap, just shampoo and lotion. the room was small and not so modern, but was confortable........................................................
Greta Thu, 11 April 2024
Passable
Felipe Wed, 10 April 2024
Very good