DoubleTree by Hilton Hotel El Paso Downtown Guest Reviews
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0.4 miles from El Paso centre |
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Randy, Rochester, visiting Don Haskins Center Mon, 25 May 2015
Great location; rooms were very nice. Would stay there again.
Disliked: Long waits on the elevators; had problems with our dinner - served the prime rib cold. Sent it back and they brought out a new steak about half the size. We never ate any of it, just left a poor impression.
Paul, Albuquerque Mon, 10 February 2014
Overall nice hotel in a very good location for attending the concert we drove down for. Their parking structure is good for golf carts and Mini Coopers, but our car was sideswiped (likely a couple of thousand dollars in damage) by someone pulling out next to it who just drove off. No security cameras!
Liked: Great service; close to Judson F Williams Convention Center; comfortable room and lobby.
Disliked: Parking - tight and my car was sideswiped by a hit and run moron.
Julia B, Alamogordo, NM Mon, 13 February 2012
Excellent hotel and conveniently located to the downtown. Had a lovely dinner in the hotel restaurant - excellent food. The room was comfortable with a grand view of downtown El Paso. Staff very helpful and ready to assist. Would definitely stay there again!
Liked: Wonderful stay
Amie Sun, 3 March 2024
Ok
Liked: It was very close to the hospital. The staff was very nice
Disliked: The keys was a very big problem they never worked. We would get to the room after a long day and would have to go to the desk to activate them one night had to 5 time
Amelia Mon, 26 February 2024
Lovely
Liked: Cleanliness. Service was kind and professional. Atmosphere beautiful.
Disliked: Parking garage was a little dodgy. Meaning the garage was very low but my truck fit and was safe.
Arturo Mon, 26 February 2024
Very good
Cilian Thu, 8 February 2024
Very good
Judith Tue, 30 January 2024
Pleasant
Corina Tue, 23 January 2024
It was ok.
Liked: Staff was great and attentive for the most part. Loved the texts
Disliked: No one told me that there was an automatic fee for parking. The gate was not working the entire time I was there.
Thomas Fri, 19 January 2024
Exceptional
Thomas Thu, 18 January 2024
Perfect
Juliana Thu, 18 January 2024
Passable
Disliked: They do not check under the beds when cleaning, we found empty alcohol containers thrown under the bed.
Juliana Thu, 18 January 2024
Passable
Disliked: They do not check under the beds when cleaning, we found empty alcohol containers thrown under the bed.