DoubleTree by Hilton San Francisco Airport North Bayfront Guest Reviews
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0.8 miles from Brisbane centre |
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Peter Mon, 22 April 2024
Exceptional
Elizabeth Sat, 20 April 2024
Pleasant
Liked: White caps restaurant is brilliant lovely staff and great food
Disliked: Room 519 right next to the lifts 5th floor
Paola Fri, 19 April 2024
Bad
Disliked: We chose this hotel because they offered free shuttle as we had a very short stay and needed to go to the airport the next day. I asked them twice (1st time weeks before arriving date) where we should get the shuttle and how it worked. As I got no response, we had to pay an uber there (more than 30 dolars). At the check-in I asked them about it and the manager said we should talk with Booking.com. Booking meditated and said the hotel decided not to refund us, although they can check on the messages our 2 attempts of getting the information. Very disappointing and bad customer service.
Pieraccini Fri, 12 April 2024
Exceptional
Gabriela Tue, 9 April 2024
Liked: Hotel was clean and well kept. Location is good
Disliked: The pool and hot tub seemed dirty and we phoned for room service and well had no luck not even a call back after leaving a few messages.
Carol Sat, 6 April 2024
Rethink..this isn't an Airport hotel.
Liked: Comfy bed
Disliked: They offer airport shuttle service on a limited basis on a strict schedule. No details on booking.com website..they said you'd have go on Hilton website.I had to pay for a Lyft..if I'd known I would have booked another hotel.
Lee Fri, 5 April 2024
Exceptional
Sarah Thu, 4 April 2024
Very good
David Sun, 31 March 2024
Disliked: Will not stay there again.they charge you $30.00 to park per night our 2 work vehicles got broken into stole our tools you would think the $30.00 they charge per vehicle they would have security there
Tom Sun, 31 March 2024
Stay elsewhere. Too much for...
Liked: Easy to find.
Disliked: You can smell the dirty mop and kitchen grease the moment you walk in. $30 for parking? Ridiculous. Huge parking lot and you charge people extra for parking? My shower leaked in the floor, bathtub caulking also had mold. Not really up to Hilton standards, just an unfortunate place.