DoubleTree By Hilton Pomona Guest Reviews
Write a review
Write a review
Traci B, Pomona, visiting Glass House Pomona
Room was not ready until 9. People booked in the same rooms and an out of control rude front desk clerk.
Disliked: Worst experience ever!
Samantha, Pomona , visiting Fox Theater Pomona
Liked: The room was bigger than I expected and the stuff was very nice and made us feel like we were home. Very happy with our stay!
Michell Tue, 8 July 2025
Family Trip
Liked: Hotel was very nice and clean. The staff was very friendly. The location was great.
Disliked: I didn't like my view. But the room was great.
Denise Fri, 4 July 2025
Exceptional
Jeff Mon, 30 June 2025
Good
Michelle Mon, 23 June 2025
Exceptional
Anonymous Tue, 3 June 2025
Will stay again if necessary...
Liked: The associates were very attentive, and friendly.The room was nice and clean and it being near freeway ,made it easy to get to my daughters graduation..
Disliked: Breakfast included with stay.
Kristin Fri, 23 May 2025
Disappointing
Liked: Cookies:)
Disliked: Construction, construction, construction made the front lobby unusable.Main elevator was out of order the entire visit. Restaurant staff seemed put out we were even there.Cleanliness not what I would expect.
Kron Wed, 21 May 2025
OK, except the elevator issue.
Liked: OK
Disliked: After getting in the elevator, and entering the floor that I needed to go to, the elevator light shut off, and all buttons stopped working. I pushed the alarm button for about 5 minutes. After about 7 minutes, the door opened. It was scary!
Nabih Wed, 21 May 2025
Superb
Liked: Clearance and spacious
Disliked: Breakfast not included
Lilian Tue, 20 May 2025
Very good
Geovanni Mon, 12 May 2025
Overall my stay was pleasant,...
Liked: I enjoyed the stay, private, quiet, clean and spacious. Enjoyed they had a bar and restaurant on premises and room services makes things more interesting. Oh before I forget, the cookie upon arrival added the cherry on top.
Disliked: I did not like the parking, a little confusing, the rooms were a little far away and entrance was hidden.