Because the GPS address shows up as the "old one" we ended up being late to our concert. The front desk guy was at least able to give good directions. If you know this is a problem, it should be fixed for the amount of $ we paid.

Liked: Yummy cookies.
Disliked: GPS is wrong. Very hard to find.

Bad

Liked: the property was super old and room was smelly. there was no daily room service to provide coffee or tea bags etc.this was not an experience I was expecting. Try to mange your expectations before arrival since you will not be facing with super clean environment as shown on this hotel’s photos.

would not recommend

Liked: pictures are deceiving
Disliked: no hot tub, everything is outdated, not worth it

Superb

Exceptional

Very good

I’ve been to Pittsburgh four...

Liked: The hotel needs a good cleaning and the restaurant has closed but the staff wonderful people. If you travel with your pet, it’s really nice because they have a courtyard that you can take your dog or cat out to and let them roam 
Disliked: The customer service was great every employee we met or very nice

Very good

Poor

This felt like a run...

Liked: Every staff member was very helpful and amazingly friendly.
Disliked: The rooms were damp and cramped and the fan in the bathroom didn’t work. Everything was old and I paid way to much for a run down room. The elevators were never working and we were on the 7th floor. The breakfast that we paid $18 a person for was the same powdered eggs and other stuff you get for free at other hotels.