DoubleTree By Hilton Olympia

Not what I expected

Liked: The staff was super friendly and helpful and always offered warm cookies! The housekeeping staff was amazing as well.The room had all of the amenities I look for but the layout was a little weird. The bed was comfortable. The TV was nice with Direct TV. There was a tiny microwave and fridge that both worked well. The hair dryer was good. The decor was weird but the room was functional.
Disliked: The room layout was weird, the king size bed had tiny pillows. The shower needed more room for my stuff although shower supplies were provided. They're doing updates so maybe our room wasn't done yet, but our toilet seat was icky and the grout in the shower looked moldy. We had a 3rd floor room with a view of the water but the window was super dirty on the outside. The shower temperature fluctuated and the air conditioning didn't come on when it should but other times would freeze you out. The clock was off by like 28 minutes and it thought it was January. I have no idea how you wou set that thing.

Superb

Exactly what I was looking...

Liked: Staff were friendly and accommodating. The pool and spa were clean. The room was clean and comfortable - temperature, bed, pillows. The location was excellent, a short walk to everything we wanted to do. Good for families

A very pleasant stay !

Liked: Staff were exceptionally helpful and friendly.

Exceptional

Good

Disliked: The hotel room was good. I was charged twice by the hotel and have spoken with multiple staff to get the second charge refunded. I was told it would be taken care of and it has not.

Clean, Comfortable, Friendly, Secure

Liked: Clean, Comfortable, Friendly, Secure
Disliked: None

The bartender was great.

Liked: The room was a nice size and very clean. The bed was comfortable.
Disliked: The shower head was high and there is no diverter on it so you're hit with cold water as soon as you turn it on (it is a shower only). On the day of departure someone from housekeeping knocked on the door while I was still in bed. I had the security lock (the kind that flips over at the top of the door) on, was going to sleep longer and didn't get up. Next thing I know there is quite a racket at the door. I get up to see what is going on and there is a hand coming in the crack in the door trying to undo the security lock. It was a houseman! Seriously bad action on his part.

We were very happy here

Liked: We really enjoyed the room, especially the extra blanket and pillows in the closet. The room was spacious and fit all our needs.