DoubleTree By Hilton New York Times Square West Guest Reviews
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Write a review
Cynthia Tue, 10 June 2025
Other than the elevator issue...
Liked: Location
Disliked: Not too fancy and minimal amenities in the rooms. Elevator issues. They are slow and not enough for the size of the hotel. Waiting 10-20 min and then packed. Stopping at each floor long elevator ride. One night we basically had to climb 27 flights or wait 30-45 min for an elevator. One was being used for staff / house cleaning and one for the roof top. Two working elevators Also the shower sprays on the floor since the shower curtain is 6 inches to short. 4 bath mats help with that.
Elaine Tue, 10 June 2025
Bad
Jennifer Tue, 10 June 2025
Very good
Liked: The rooftop the location and near Time SquareThe restaurants are absolutely amazing and the view was beautiful place.
Disliked: The hotel did not have microwave that was not convenient at all.i had to ask for refrigerator but I did get one.
Kellie Tue, 10 June 2025
Welcoming staff, amazing views and...
Liked: The closeness to Times Square and the view from my room
Naomi Tue, 10 June 2025
Good
Luis Tue, 10 June 2025
Superb
Liked: Location, personal and facilities are good
Disliked: You have 4 elevators but the truth is only 2 functions normally, the 2 others are busy for the most of the time with personals or for the roof top bar
Oliver Tue, 10 June 2025
Very good
Oliver Tue, 10 June 2025
Very good
Anonymous Tue, 10 June 2025
It was okay
Liked: Clean rooms
Disliked: We were right across from elevators and could hear them all night…..it took a long time to get in an elevator
Terri Tue, 10 June 2025
Poor
Liked: Rooms were clean
Disliked: Unfriendly staff, no greeting, elevator Olympics, assigned an entirely different room than what was paid for.