DoubleTree by Hilton New York Downtown Guest Reviews
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Loney, Maplewood, visiting Sunset Terrace at Chelsea Piers
I would come back again but book a bigger room.
Liked: Clean room and very comfortable bed.
Disliked: Room is very small; no room for an additional chair beyond the desk chair.
Dana Sat, 26 July 2025
Exceptional
Liked: Great location
Disliked: The room was to small
Maureen Fri, 25 July 2025
Exceptional
Anonymous Thu, 24 July 2025
Exceptional
Jordana Wed, 23 July 2025
Bad
Disliked: Extremely noisy, elevators were out of service, the fridge was not working properly, and the place was overcrowded. It was a terrible experience.
Jordana Wed, 23 July 2025
Very poor
Daniel Wed, 23 July 2025
Great location
Liked: Location
Disliked: Elevator was on the brink
Anonymous Wed, 23 July 2025
Very good
Liked: Elevators were a problem
Disliked: Elevator service
Neil Tue, 22 July 2025
Clean and lovely staff -lift...
Liked: Location was very handy
Disliked: The lifts (elevators) were painful. Always slow and rammed full.
Alison Tue, 22 July 2025
The beds and the location...
Liked: Location, staff
Disliked: Broken elevator, 2 out of 3 that worked were incredibly slow and small with no a/c, very long waits to ride, they were always full. Hotel has 44 floors!
Shikha Tue, 22 July 2025
Had a great time at...
Liked: Property is at a good location. Not too noisy. Staff is amazing! Always very helpful. Rooms are very very comfortable and clean. Air conditioning is the best! And the cookies - outstanding
Disliked: Waiting for elevators - since this hotel has 44 floors but only 3 elevators