DoubleTree by Hilton New York Downtown Guest Reviews
Write a review
|8.0 miles from New York City centre|
Write a review
Loney, Maplewood, visiting Sunset Terrace at Chelsea Piers Wed, 19 June 2013
I would come back again but book a bigger room.
Liked: Clean room and very comfortable bed.
Disliked: Room is very small; no room for an additional chair beyond the desk chair.
Anonymous Sun, 6 June 2021
Disliked: Poor customer service
Linnea Sun, 6 June 2021
Great location but could use...
Liked: Loved the location to have easy access to downtown. The beds were also incredibly comfortable. Loved the complimentary cookies at the start! The TV is pretty big with great channels!
Disliked: The rooms were very small for a two bed bedroom. My friend didn?t even have space on the floor to open his suitcase so he had to put it on the desk. The shower would let water out all over in the bathroom. I called one night for extra towels but we never got them. Consider having the receptionist indicate what floor the rooms are located at cause we got lost since we didn?t know where it was. I noticed two other group of guests experienced the same thing.
Moustapha Sun, 6 June 2021
Disliked: Rooms furniture
Dyah Sat, 5 June 2021
Liked: The location was close to the trains.
Disliked: The room was too small and we bad to ask more than once for clean towels.
Amy Sat, 5 June 2021
Liked: No complaints i like it all
Disliked: I love it here. Very nice
Mehmet Fri, 4 June 2021
Liked: Convenient location, cleanliness
Disliked: Small room and corridors, elevators are not sufficient for such a hise rise hotel
Shelita Fri, 4 June 2021
Nice location, cleanliness needs work.
Liked: The room was clean aside from the shower. Location was very convenient. Check in and check out was easy.
Disliked: Never received any room service despite asking several times due to the dirty shower floor at arrival. No trash pick up throughout stay nor trash bag in trash can (had to ask for it) . This was not very hygienic considering the pandemic. Elevators are a bit slow
Frierson Fri, 4 June 2021
Soto Fri, 4 June 2021
Verified Hotel Guest Thu, 3 June 2021