DoubleTree By Hilton London - West End Guest Reviews
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Write a review
Aisha Fri, 22 August 2025
Very good
Rachan Wed, 20 August 2025
Pleasant
Gemma Tue, 19 August 2025
Exceptional
Vanessa Mon, 18 August 2025
Pleasant
Liked: The public places in the hotel were impressive. Our room was adequate, with a bath & the bed was comfortable
Disliked: We could not get in our room for 45 mins. We were not kept up to date as to when our room would be ready. Check in time should be 1500 but we finally got into our room at 1540. After we complained we were offered a complimentary drink from the bar.
Bader Sun, 17 August 2025
Very good
Liked: The employees
Louis Sat, 16 August 2025
Very good
Himanshu Tue, 12 August 2025
Exceptional
Anonymous Tue, 12 August 2025
It’s a Hilton. What more...
Liked: Location, location location. Friendly staff, knowledgeable staff. Ate at the hotel several times. Food was great. The front floral facade really stands out! We found the underground and train stations very close. Just had a great time.
Disliked: The shower is a bit tight for bigger folks getting in. If the glass wall was hinged, it would really help. Not a huge deal though.
Maggie Sun, 10 August 2025
Great Hotel , definitely stay...
Liked: Close to theatre, friendly, helpful staff. Good breakfast. Clean, definitely stay again.
Disliked: The bathroom, getting in and out of the shower Had to squeeze between sink and shower screen , my husband really struggled, not having good mobility. Will ask for different room next time.
Nigel Sat, 9 August 2025
Superb