DoubleTree By Hilton London - West End Guest Reviews
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Ellie Thu, 28 August 2025
Very good
Liked: Good location Clean Lovely staff
Disliked: Shower was ok
Hannah Thu, 28 August 2025
Lovely stay
Liked: Really central to London which made it so easy to get around. Very big and spacious room
Disliked: That we had no view of London
Jenny Wed, 27 August 2025
Location is great, but this...
Liked: The location and communal areas
Disliked: We were put in rooms that had no view, building works blocking entire window, and the smell of damp was very obvious. We then asked to move rooms and the staff didn’t look surprised at all, put us in better rooms, but not with the best attitude. Had suspected as check in took so long they were pondering as to whether they could get away with allocating the horrible bedrooms.
Sandy Tue, 26 August 2025
Fabulous
Liked: Hotel in a very good location. Friendly staff. Very clean.
Sally-ann Tue, 26 August 2025
Adequate for what we needed.
Liked: The staff were lovely and the property was beautiful
Disliked: The bedroom was a very on the snug side, but they hadn’t hoovered under the bed, and you have to pay extra for a bottle of water that you would normally get complimentary anywhere else.
Alison Mon, 25 August 2025
Basic accommodation in good location
Liked: Location was great. Staff helpful and pleasant.
Disliked: Bedrooms were dated - would benefit from a refurb. Possibly the weakest shower I have ever been in!
Robert Mon, 25 August 2025
Bangers were bangin!
Liked: great breakfast, sausages were tasty. The room was a reasonable size, it was quiet wells serviced and the location was excellent for our needs. A very short walk to the British museum, and a little further to Tottenham court road and the center. Perfect for us as we do enjoy a walk and felt we spent too much time in the tube on previous visits.
Disliked: The bathroom was a little small, compared to other hotels, but thats not a problem really. However, there was a bath with the shower, we felt it would have made better use of the space with only a shower, but really it was fine. Im putting that down as I can't think of anything else I didn't like.
Sally Sun, 24 August 2025
Very good
Hayley Sat, 23 August 2025
Good location for those exploring...
Liked: It was clean, tidy, modern and had nice touches like flowers round the door and flavoured water in the reception
Disliked: Nothing
Aisha Fri, 22 August 2025
Very good