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DoubleTree by Hilton London - West End eeee
DoubleTree by Hilton London - West End, 92 Southampton Row, London | Area: Bloomsbury - Marble Arch - Kings Cross Station & British Museum
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (1278 Ratings)
0.9 miles from London centre
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Hotel Description
Our guests give high marks to the non-smoking Doubletree by Hilton London - West End which sits near the British Museum and tube stations and offers an on-site restaurant and a fitness room. This five-story non-smoking hotel has 215 rooms. Each room includes a flat-panel cable TV air conditioning a hairdryer an electronic safe and a work desk. Wi-Fi is available for a fee. The on-site restaurant serves gourmet food and fine wine and there is also an in-house bar for casual dining. Guests stay in shape in the fitness room. Parking is available for a fee. The Doubletree is within a five-minute walk of the British Museum. The Holborn and Russell Square underground stations are both within a 10-minute walk. Covent Garden and Oxford Street are less than one mile away. Heathrow Airport is 19 miles west of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Daily maid service
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Kid meals

DoubleTree by Hilton London - West End Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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1.5

Poor - 1.5 out of 5

Gareth Sun, 16 February 2020

Poor

Liked: The staff were very helpful. Breakfast was nice. Clean
Disliked: Smell of damp from the bathroom (standard room). When mentioned to the front desk they immediately changed our room. Seemed as though they already knew about the problem when i said my room number. Lifts were not working throughout the stay.

4

Very Good - 4 out of 5

Shaun Sun, 16 February 2020

Very good

5

Exceptional - 5 out of 5

Diana Sun, 16 February 2020

Exceptional

3.8

Good - 3.8 out of 5

Anonymous Sun, 16 February 2020

Good

Liked: Looked amazing as you walked in right on top of theatre. Breakfast was good lovely variety.
Disliked: The bathroom could of had a fresh clean and the curtains was hanging off and the head board was peeling off from people?s sweaty heads.

5

Exceptional - 5 out of 5

Lucy Sun, 16 February 2020

Good all round

Liked: The breakfast and the room
Disliked: The rain

2.5

Fair - 2.5 out of 5

Laura Sun, 16 February 2020

Passable

Liked: Looked lovely when you walked in and very well decorated
Disliked: Rooms are tiny, the restaurant didn?t have a variety of food, was the same for dinner as it was for lunch, had to wait half hour to even be served for a drink, asked at the bar if I could order there and she told me no I had to sit and wait, lunch was nice but dinner was cold and microwaved, service wasn?t brilliant and for the price you pay it was ridiculous

1.9

Poor - 1.9 out of 5

Anonymous Sun, 16 February 2020

Poor

Liked: Bed was comfortable
Disliked: Room smelled like mold, bad lighting, felt very cheap. Not consistent standard with other Double Tree hotels. Very over priced

3.8

Good - 3.8 out of 5

Stephen Sat, 15 February 2020

Good

5

Exceptional - 5 out of 5

Anonymous Sat, 15 February 2020

Exceptional

Liked: The extra touches like the cookies on arrival, valentines day chocolates, balloon and cake!

4.5

Wonderful - 4.5 out of 5

Graham Thu, 13 February 2020

Superb

Liked: Friendly and pleasant staff great food enjoyable stay

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DoubleTree by Hilton London - West End 92 Southampton Row, London