DoubleTree by Hilton Hotel New York City - Chelsea Guest Reviews
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Write a review
Ryan Mon, 7 July 2025
Excellent location, clean and comfortable
Liked: Excellent location in the heart of Manhattan with tasty breakfast and extremely comfortable beds. It is around the corner to the subway station and within walking distance to major attractions. It is very clean, quiet and comfortable.
Disliked: Maintenance and upkeep specifically concerning the defunct refrigerator in my room and a majority of ice and water dispensers were out of order. Due to these issues, I had to keep going to a convenience store for water, as I considered the charges for bottled water in the hotel to be unreasonable.
Jarny Sun, 6 July 2025
Exceptional
Vaishnavi Sat, 5 July 2025
Fantastic location
Liked: The location is excellent - just a short walk to Times Square and well-connected by nearby public transportation. The room size is quite decent, especially for New York and the area it’s in. Most of the staff were exceptionally polite and accommodating. We were even offered an early check-in since the room was available, which was a great help. On our checkout day, we left very early to catch a flight, and the staff thoughtfully handed us cookies as we departed - a lovely gesture.Overall, I would highly recommend this hotel, especially for its unbeatable location.
Disliked: Lift is slow
Sebastian Fri, 4 July 2025
Good
Anonymous Thu, 3 July 2025
Superb
Rodriguez Thu, 3 July 2025
Very good
Xavier Tue, 1 July 2025
Exceptional
Krista Tue, 1 July 2025
Superb
Saurabh Tue, 1 July 2025
Very good
Charles Mon, 30 June 2025
Exceptional