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DoubleTree by Hilton Hotel New York City - Chelsea

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DoubleTree by Hilton Hotel New York City - Chelsea, 128 West 29th Street, New York City, NY -(888) 420-1641
Area: Chelsea Area
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (2300 Ratings)
0.3 miles Madison Square Garden
t7 mins walking
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The Spotlight on DoubleTree by Hilton Hotel New York City - Chelsea

Steps from the Stage in the Heart of Chelsea

Modern comfort meets Manhattan convenience at the DoubleTree by Hilton Hotel New York City - Chelsea. Just a short walk from Madison Square Garden and nestled in the lively Chelsea neighborhood, this hotel offers a cozy, reliable base with a stylish urban vibe. With a welcoming lobby, friendly staff, and thoughtful amenities, it's a smart pick for music lovers heading to a show in NYC.

Why Concert-goers love it

With Madison Square Garden only 1378 feet away and the 28th Street subway station just around the corner, getting to and from your show is effortless. The hotel’s central location means you're close to multiple venues, yet tucked away on a quieter street for some post-concert peace. Late check-in (from 4:00 PM) and a helpful concierge make late arrivals easy, and the free WiFi keeps your group connected for those last-minute setlist checks.

Who this Hotel is great for

This spot is ideal for:
  • Groups of friends looking for a home base near the action
  • Solo travelers chasing a bucket-list performance
  • Couples turning a concert night into a weekend getaway
  • Fans who need a quiet place to recharge after the encore
  • Budget-conscious travelers who still want comfort and location

Food and Drink Options

Chelton’s Bar and Grille, the on-site restaurant, serves up American favorites for breakfast, lunch, and dinner—perfect for grabbing a bite before or after a show. You’ll also find plenty of walkable dining spots nearby if you want to explore the neighborhood. Room service is available for those late-night cravings, and breakfast is served well into the late morning hours for those who sleep in.

Nightlife Options

While the hotel itself keeps things low-key, you’re moments from NYC’s best nightlife—from rooftop bars to cozy lounges and after-show hangouts. Whether you're aiming for a second round or just want a nightcap at the hotel bar, the location puts it all within easy reach.

What People Say

Past guests love the location, especially for events at Madison Square Garden. Reviews consistently mention the friendly staff, clean rooms, and the convenience of being close to subways and attractions like Times Square and Bryant Park. Many guests also appreciate the safe, walkable neighborhood and the warm cookie welcome at check-in.

Areas for Improvement

Rooms can be on the smaller side (hey, it’s NYC), and some guests mention that the elevators can get busy during peak hours. If you're a light sleeper, a higher floor might help with occasional street noise.

The Bottom Line

A prime pick for concert-goers wanting a central, comfortable, and convenient stay—especially if you're catching a show at Madison Square Garden.
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Nightclub/DJ
` Wheelchair accessible
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

DoubleTree by Hilton Hotel New York City - Chelsea Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Arturo Tue, 10 June 2025

Could have been better.

Liked: Location
Disliked: Staff not very courteous and unable to satisfy requests concerning refund for unused rooms, including the manager on site.

2.5

Fair - 2.5 out of 5

German Tue, 10 June 2025

N/A

Liked: I like the security of the locations
Disliked: I didn’t like that the elevator was extremely slow and very small

5

Exceptional - 5.0 out of 5

Santiago Mon, 9 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Kn Mon, 9 June 2025

Exceptional

4

Very Good - 4.0 out of 5

Harold Mon, 9 June 2025

Very good

4

Very Good - 4.0 out of 5

Thelma Sun, 8 June 2025

Very good

4.5

Wonderful - 4.5 out of 5

Kristýna Sun, 8 June 2025

Superb

4

Very Good - 4.0 out of 5

Blair Thu, 5 June 2025

A nice hotel close to...

Liked: The hotel is right in the centre of Manhatten, close to Penn Street station for connections to JFK.Staff were very friendly with early check in and facility for looking after luggage after check out.

4

Very Good - 4.0 out of 5

Djames Wed, 4 June 2025

Satisfação

Liked: Tudo
Disliked: Good evening I would like proof of the refund of the amount of the guarantee (deposit) made on my credit card. We checked out on Wednesday, June 3rd, apartment 502 Guedes/Djames Schafer/Solane

4

Very Good - 4.0 out of 5

Julia Wed, 4 June 2025

Great stay, great staff great...

Liked: Great location for our travel needsStaff were great
Disliked: Rooms were smaller than I thought

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DoubleTree by Hilton Hotel New York City - Chelsea 128 West 29th Street, New York City, NY