DoubleTree By Hilton Chester Guest Reviews
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Write a review
Josh Thu, 18 April 2024
More like a 90 pound...
Liked: The cookie on arrival
Disliked: The room was below par, it was less than i'd expect from a premier inn. There were stains on both the towels and the bedding, the desk in the room the wood had come off and instead of replacing it they had painted brown over it. When we got to the room there was a load of empty beer cans and glasses outside and the view from the room was the roof and a load of ducting. It did not meet the expectations for a room that costs £170 per night! I also had to ask 3 times for a clean towel to be brought to the room. Would not stay here again.
Jackie Wed, 17 April 2024
Exceptional
D Tue, 16 April 2024
Superb
Julie Mon, 15 April 2024
Great hotel
Liked: Location beautiful with lovely gardens
Disliked: Could do with a cafe in spa
Gillian Mon, 15 April 2024
Very good
Michael Mon, 15 April 2024
Passable
Liked: Nice bar space
Disliked: Mould on bathroom ceiling Ripped carpet in room Very cold breakfast
Rachel Sun, 14 April 2024
Exceptional
Liked: Gorgeous hotel, very clean. Staff brilliant
Disliked: Breakfast was terrible, absolute let down
Geraldine Sun, 14 April 2024
Nice hotel
Liked: Stop off on way to south of England. Nice hotel, friendly staff, cannot comment on food but welcome cookie was delicious. Beds were a bit hard but that's personal preference.
Emily Sun, 14 April 2024
Couples stay
Liked: The reception area is lovely as well as the outdoor areas!Breakfast was great plenty to choose from and filled back up quickly. Bar area was also nice. Plenty of car spaces to park. Staff were friendly on reception. Staff at Breakfast work hard to keep area clean and also restocked.
Disliked: Room was dated. Carpet had a large rip in the middle of the room. Bed was rock hard. Big gap under the door. Lots of noise from doors slamming. When other rooms used shower/water could hear water running through pipes constantly. Could hear flush from toilet from other rooms- above and next door! Very noisy room!
Leah-jo Sun, 14 April 2024
Superb