Dossier Guest Reviews
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Linda, Deer Island, visiting Arlene Schnitzer Concert Hall
The door men and service desk and bar tender were all excellent.
Liked: Very clean; the people were very friendly.
Amy, Gig Harbor
Liked: It took me two seconds to get a room key handed to me. Fast service! Beautiful, clean, well appointed rooms.
Lynn W, Kelso, WA
We had a wonderful stay, was centrally located, very nice staff, very clean room, comfortable bed. Would stay here again.
Robert Sat, 16 August 2025
Superb
Oleksandra Fri, 15 August 2025
Exceptional
Matt Fri, 15 August 2025
Superb
Kris Wed, 13 August 2025
Exceptional
Adriana Wed, 13 August 2025
Excellent service
Liked: They had bycicles available to move around downtown, their restaurants was very convenient.
Debbie Tue, 12 August 2025
Bad
Roger Tue, 12 August 2025
A nice hotel in a...
Liked: The location is very good - right in the middle of downtown (which is surprisingly lively, including on the weekend night we were there) and with lots of local restaurants/amenities. The room was decently sized, well equipped and nicely decorated. The staff were professional and helpful.
Disliked: The price of the room was very good value, but there was continual "nickel and diming" that is quite annoying. They charged a $16/night "upgrading fee" to guarantee you a room away from the elevators -- I have never seen this before. They did not service the room unless you specifically asked for it -- and this might have cost more. Most egregious of all was the $60/night charge for valet parking when all around parking garages had weekend specials in the $5-10 range. We didn't know better and took the valet the first night, but not the second.
Mayada Mon, 11 August 2025
Exceptional
Yuritzi Mon, 11 August 2025
The boys at the front...
Liked: Love the hotel. The beds are delicious!! Tub is fantastic!Love the location.
Disliked: Parking is nonexistent, valet is $60 and worth it.
Annie Mon, 11 August 2025
really disappointing- will look for...
Liked: location
Disliked: The bathroom floor and around the toilet were not clean (with fresh blood stains on both). Walls in the room had scuffs and were not clean. Furniture had handprints. Baseboard were split in corners.