Dossier

The door men and service desk and bar tender were all excellent.

Liked: Very clean; the people were very friendly.

Liked: It took me two seconds to get a room key handed to me. Fast service! Beautiful, clean, well appointed rooms.

We had a wonderful stay, was centrally located, very nice staff, very clean room, comfortable bed. Would stay here again.

Very pleased and affordable.

Liked: Very clean and modern rooms. Wonderful view and helpful staff.
Disliked: Parking costly but in line with the city and very secure.

Amazing stay, lovely rooms, clean,...

Liked: Room sas great. I booked a deluxe king (deluxe rooms are essentially the same as standard but on higher floors) and loved it. Good size, clean, comfy bed. very nice bathroom with a nice tub and separate shower. I actually booked a different hotel that was part of a hotel group I love and it turned out terrible. I came over here to see a room and the standard room I saw was so much better than the other dump of a place, and practically the same price with a last minute deal. I had Dossier on my list but it was too expensive at the time of booking, so I was happy about the last minute deal. I stayed at the other hotel for one night and cancelled the rest of the stay, and moved here for 5 nights. It was delightful.Nice city view, great location in the middle of downtown with easy access to the MAX and tram and lots of places to eat. Lobby was very welcoming. Elevators and hallways were kept clean. Room was super clean. There's even nespresso machines with local roastery pods, a minibar, which was great. I was able to hit Trader Joe's and grab some snacks to keep in the fridge for my stay. I essentially had breakfast in my room every day. Coffee machine was malfunctioning but the service team came and replaced it. That was the only issue in the room, and solved promptly. I'll be staying there again in June. I had booked the other place but this is so much nicer for just a little bit more.
Disliked: Lobby staff was overall great, except for a few little things.They advertise that you will receive a welcome drink and a $5 kiosk credit. Neither was offered. When I asked the next day, they said that was no longer a thing (the $5 credit) and the website needed to be updated. The welcome drink was a bottle of water or a coke or sprite. Basically worthless. Not such a big deal but felt like dishonest advertising.They were training new staff, which is understandable since there is a staff shortage everywhere, but it did make for a hit or miss service experience. Certain times, they were greeting and paying attention. other times they were not even looking up. Nobody was unfriendly, just at times indifferent. Towels could be improved. Bedsheets were fine but very thin (could see right through the bottom sheet to the matress).

Superb

Exceptional

A very classy establishment- well...

Liked: The position, staff and the rooms are all first class.
Disliked: No on site laundry facilities

Exceptional

Liked: Lovely hotel, great location and extremely comfortable. The staff went out of their way to make our stay amazing.

Beautiful rooms and friendly staff

Liked: Room was really well-appointed, with a super comfortable bed and a gorgeous bathroom with a huge shower. The whole place felt classy. Front desk staff (shout out to Micah) were so delightful and welcoming. Loved that they offered a tea kettle and really nice teas! Convenient location, lots of stuff within easy walking distance.
Disliked: I wish coffee were available until 9:30 or 10. No streaming services on the TV (it’s 2025 and a Roku costs like, $25). They seemed understaffed — no daily housekeeping, slow valet at peak times, etc. Everyone was SO friendly but it seemed like they needed a few extra hands.

Superb

stupendous

Liked: accommodating my room requirements. ADA bathroom