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Diplomat Hotel & Spa Sure Hotel Collection by Best Western eee - 0808 281 2653
Diplomat Hotel & Spa Sure Hotel Collection by Best Western, Aelybryn, Llanelli -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (650 Ratings)
1.2 miles from Llanelli centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Just a mile from Llanelli's centre the luxury Diplomat Hotel & Spa Sure Hotel Collection by Best Western has free parking free Wi-Fi and a modern leisure centre. Ffos Las Racecourse is a 10-minute drive away. The hotel was built in 1810 and today its bedrooms boast stylish décor and modern features. Each room includes a TV hairdryer tea/coffee facilities and a private bathroom. Guests can relax in the luxurious New Eden Spa with facilities including a sauna steam room hot tub gym and indoor pool. A range of health and beauty treatments are also available. Traditional Welsh and lighter continental breakfasts are served in the Atrium each morning. Trubshaw Restaurant named after Concorde Chief Test Pilot and former guest Brian Trubshaw offers a modern menu. The Millennium Coastal Park with views of the Gower Peninsula is about 1.5 miles away. Just 5 minutes' drive brings guests to the famous Parc-Y-Scarlets Rugby Stadium home of the Llanelli Scarlets.

Check-in time: 12:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
r
Pets Allowed
q
Accessible
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Casino
` Free Breakfast
` Free Parking
` Pets Allowed
` Restaurant
` Garden
` Valet Parking
` Room Service
` Safety Deposit Box
` Skiing
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Bicycle rental
` Hair dryer
` Coffee/tea maker
` Water sports
` Children's playground
` BBQ facilities
` Nightclub/DJ
` Fishing
` Table tennis
` Karaoke
` Library
` Chapel/shrine
` Diving
` Squash
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` kids club
` Poolside bar
` poolside bar
` shuttle service
` vending machine
` telephone
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Horseback Riding
` Indoor pool
` Kitchen
` Massage services
` Daily Housekeeping
` poolside bar
` English
` Thai
` Japanese
` Arabic
` Croatian
` Czech
` Danish
` Dutch
` Estonian
` Finnish
` French
` German
` Greek
` Hebrew
` Hindi
` Hungarian
` Indonesian
` Italian
` Korean
` Latvian
` Lithuanian
` Malay
` Norwegian
` Polish
` Portuguese
` Romanian
` Russian
` Slovenian
` Spanish
` Swedish
` Turkish
` Ukrainian
` Vietnamese
` Filipino
` Khmer
` Lao
` Nepali
` Sinhala
` Tamil
` Convenience Store
` gift/souvenir shop
` taxi service
` theme park
` Infirmary
` Shops on site
` Buzzer/Wireless Intercom
` Electric vehicle charging station
` Kids' pool
` smoking allowed
` Sofa
` First aid kit available
` Staff trained in safety protocol
` kids club
` poolside bar
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Food delivery

Diplomat Hotel & Spa Sure Hotel Collection by Best Western Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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4.5

Wonderful - 4.5 out of 5

Adeline Wed, 15 September 2021

Superb

5

Exceptional - 5 out of 5

Benjahman Tue, 14 September 2021

lovely hotel

Liked: The Annix was newly refurbished and very vice
Disliked: the swimming pool wasn?t very clean and water was very salty.

5

Exceptional - 5 out of 5

Christopher Tue, 14 September 2021

Exceptional

3.5

Good - 3.5 out of 5

Anthony Tue, 14 September 2021

Needed a safe quiet rest...

Liked: Welcome was warm, Room was very large indeed.Evening meal was very good.Breakfast met expectations.Staff were lovelyThanks
Disliked: Everything fine

4

Very Good - 4 out of 5

James Tue, 14 September 2021

Very good

3.5

Good - 3.5 out of 5

Sarah Tue, 14 September 2021

Good

Liked: Black out curtains, room very large. White onion soup amazing, head waitress friendly (polish lady)
Disliked: Lift was concerning, pillows were very flat, had to walk through bar to go to gym, no notice that classes would be in pool. Issues with coffee machine in bar.No parking on Saturday night due to people taking lots of space, didnt like parking on slope

1.5

Poor - 1.5 out of 5

Robert Mon, 13 September 2021

Poor

2

Disappointing - 2 out of 5

Courtney Mon, 13 September 2021

Okay stay

Liked: the property had a lot to offer, with the spa, entertainment and pool!staff were welcoming and acknowledged you! it was lovely to see them so involved in their customers.
Disliked: our room was like a boiler room, it was so hot all of the time to the point we were dripping in sweat when we?re in the room, we had to leave the property to get fresh air and cool down multiple times of an evening. we had asked for a fan and there were none left , there was no AC and the window in our room was tiny. our toilet seat was kept coming off and there was hairs and bobby pins on our floor.

4

Very Good - 4 out of 5

Louise Mon, 13 September 2021

Very good

3

Pleasant - 3 out of 5

Rosemary Sun, 12 September 2021

A large well-furnished bedroom. Lovely...

Liked: Room was large.Staff were very friendly and helpful. A lively and happy cooperation going on between them which enlivened the lounge bar and restaurant.Dinners were excellent except for our last night (when the restaurant was fully booked and there were several parties in).
Disliked: Rose wine by the glass was average but a second one was very different in colour and taste - not good.My room was not serviced on one of the 4 nights and the lighting was very dim. Needed at least a good reading lamp.Breakfast service not the expected "meet and greet" with explanation , menu and orders taken. Servers all very helpful and friendly but some were not well trained in the job. The decaf coffee was revolting - instant coffee made up really strong in the cup. Only instant available but you weren't told that. Really missed a decent coffee with breakfast and after evening meal.

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Diplomat Hotel & Spa Sure Hotel Collection by Best Western Aelybryn, Llanelli