Delta Hotels Orlando Lake Buena Vista Guest Reviews
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|15.1 miles from Orlando centre|
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Kimberly Romer, Jacksonville Mon, 26 March 2012
I booked this hotel because of the price and because it said they have a "heated pool". The pool was freezing - no heat at all.When I asked the front desk 'why is the pool cold - that is one of the main reasons I booked with you', the guy looked at me like I was from Mars and said 'is it? We haven't had any complaints.' I said 'well you have one now.He said 'I'll send "maintenance" out there to look at it'. The same man comes out there 5 minutes later, looks at me watching him, bends over and sticks his hand in the water shakes it off then leaves - nothing was ever done and nothing else was said. So I'm upset - I say 'forget it' to my daughter, 'this place sucks and I'm not going to come here again'. I told my daughter 'I'm going to take a hot shower instead'. Wouldn't you know it, the water didn't even get hot - it got warm all the way turned to hot.The pressure was horrible with low-flow shower heads just like that Seinfeld episode. LOL. If I wasn't ticked off enough the water from the shower filled up past my ankles...that was it for me! I called to tell of my newest frustration and she says 'we will send someone to look at the water'. Huh? I said 'well all it's doing is sitting there not draining, What's the point? My shower is over now.' When asked for the corporation number to complain, I was told 'we don't have one, this hotel is owned by the bank'. Well isn't that wonderful? The place is run down - I compare it to a Motel 6. The staff has poor customer service skills. I know I will never be staying there again and wished I had picked another hotel. What should've been a relaxing and pleasant stay was so aggravating.
Disliked: Oh boy is it!
Abdulmajeed Wed, 10 April 2019
Disliked: Split beds
Charlene Wed, 10 April 2019
Xingzhao Sat, 6 April 2019
Kelly Fri, 5 April 2019
OK stay in Orlando, won?t...
Liked: The beds were nice
Disliked: Other than the lobby, the hotel felt very worn.
Oddy Thu, 4 April 2019
Susan Wed, 3 April 2019
Liked: Bed was comfortable and the staff was amazing!
Disliked: The room felt muggy.
Debbie Sat, 9 March 2019
Liked: Comfortable beds and great staff
Disliked: Walks too thin. We could hear every word the people next us were saying. Free breakfast would have made our stay better. Most properties offer this.
Cemi?l Sun, 24 February 2019
Liked: Room was nice and comfortable. Staff members are kind
Disliked: Parking is $15 per night which is crazy.
David Sun, 24 February 2019
Very nice weekend
Tom Fri, 15 February 2019
Liked: Excellent overall-,no issues!
Disliked: Couldn?t find anything not to like.