Delta Hotels by Marriott New York Times Square Guest Reviews
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Stelios Thu, 14 August 2025
Passable
Liked: The location
Disliked: The room was too small, the toilet was so small, there was no space at all to move within the room. Needs a major renovation
Ima Thu, 14 August 2025
Very good
Disliked: The deposit fee hold on my account has not yet been released one month after my visit!
Vikas Thu, 14 August 2025
Stay was good but the...
Liked: The property is clean and centrally located. Cleaning crew and house keep team was great and quick.
Disliked: I have experienced several issues with the property's billing and customer service. Specifically, I was charged an incorrect amount on my account.I have called multiple times to have this extra charge refunded. On each call, a staff member confirmed the refund would be processed, but it has not appeared on my statement. The information I've received from different staff members has been inconsistent, and my attempts to get a clear resolution have been unsuccessful.I am disappointed by the lack of follow-through and the unprofessional handling of what should have been a simple billing correction. This has caused unnecessary frustration, and I hope the property will take steps to improve its communication and accountability.
Maxwell Wed, 13 August 2025
Exceptional
Cornel Wed, 13 August 2025
Exceptional
Ronald Wed, 13 August 2025
SUPPER CLEAN but do not...
Liked: VERY CLEAN!!!!!!!! Great location. Staff was helpful!
Disliked: We got a room with roll-in shower that flooded EVERYTIME we used the shower. They send someone to look at it but the problem is the floor that is level and the water doesn't flows back. We had to keep the floor covered in towels so no one would fall! THAT WAS A PAIN!!!!
Kieu Wed, 13 August 2025
Great!
Liked: Room nice and clean! Not big but enough space! Staff friendly and helpful!
Genalb Tue, 12 August 2025
Good
Walsh Tue, 12 August 2025
Exceptional
Liked: Location
Carrie Tue, 12 August 2025
Great place Great location
Liked: Location was great. It was clean and friendly staff
Disliked: N/A