De Vere Venues Wokefield Park

Grrrr!

Liked: Good location, lovely rooms, nice hotel and staff
Disliked: Being woken at 6am on a Sunday morning by ground staff with a leaf blower outside our window. It took two calls to reception and an hour to resolve it. Really ruined the stay

A beautiful hotel with very...

Liked: This hotel is beautiful with all areas exceeding expectations - the grounds were particularly lovely. The staff were very helpful and accomodating. The breakfast was delicious.
Disliked: A few very minor things - the pool opened at 7 but you needed to sign in at the gold club first. Staff were running a bit late - it didn't matter too much as I wasn't in a time crunch and the staff were still very friendly. The room was very clean apart from the hairdryer was a bit dusty at the back filter, and the phone in the room was also a bit dusty.At the pool, the facilities were clean overall, but there was a big clump of hair on one of the shower walls.These are all minor things but constructive critisim for the future.

Exceptional

Brilliant again

Liked: The staff are always really lovely and helpful. The restaurant staff have been brilliant and made the stay even more relaxing by having everything sorted.
Disliked: The only thing to improve on was the bathroom just needed a little touching up in areas.

Exceptional

Superb

Very good

Lovely location, food was brilliant....

Liked: Location was lovely. Bar staff were brilliant, even though it was busy they served us and chatted with us. The meals were nice and very filling
Disliked: There was no air conditioning. The bed and pillows were hard but appreciate that different people have different requirements for bedding. The main issue was there was no hot water in our room, the shower would have been lovely if I could have used it. Found out we weren’t the only room that had no hot water. When mentioned to reception they said they would fix it!! Even though they already knew about it.

Pleasant

Liked: location
Disliked: stains on the carpet